Migration Expert Defrauding Travellers Melbourne Other

If you are travelling to Australia from the US, you need a Visa/ETA.

When you go onto google and type in "Travle to Australia, Visa" the first website that comes up states:

"Online VISA Australia - Us Residents"  It links you to a website that states: "Electronic Travel Authority to Australia" and then asks you for your relevant Passport and other data.  

The process does not take long and, to complete the online Visa/ETA process, you need to pay $39.00 US per ETA.  I later came to find out that the Australian Governement has its own website for this and the cost is $20.00 AU for each ETA.  I contacted the number on the email confirmation I received and got Migration Expert.  I demanded to know why they charged me a 120% premium to get a simple online Visa.  They said, "We charge this amount because we provide you with a valuable travel brochure."  It ends up, this is a 30 page pdf document that summrizes the Australia tourist bureau website information.

They refused to provide me with a refund.

Now that we are closing in on our travel window, we cannot risk not having travel Visas, so I cannot put a stop payment on the credit card.

This is clearly a scam run out of Melbourne to bilk tourists who do not know the specifcs of what is required to travle to Australia.