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Report: #570311

Complaint Review: Mike Baker Cellular Sales - Internet North Carolina

  • Submitted:
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  • Reported By: Lauren — Trent Woods North Carolina USA
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  • Mike Baker Cellular Sales 3190 MLK blvd, New Bern, NC 28562 Internet, North Carolina United States of America

Mike Baker Cellular Sales Overcharged for phones Internet, North Carolina

*REBUTTAL Owner of company: Cellular Sales Scam

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My family and I were grossly overcharged for our phones in this store!!  After purchasing our phones at what we thought was a verizon store in New Bern we found out later that night that we were charged an extra fifty dollars a phone and that this store was actually just a dealer.  Not to mention the 4 upgrade fees charged by Ross our salesman.  If this guy tries to help you then runaway because you will get ripped off!!


Well we took our phones back the next day and were told there would be a restock fee!!  Yeah Im not joking this place is a RIPOFF!!!! Mike Baker the owner offered no help and wouldnt return my calls when I tried to contact him concerning the situation. It took months to get our money back no thanks to him!!


Go to the other stores in New Bern- see teresa at the glenburnie road store!  She is the manager there and set us up with great deals on all new phones- she was a pleasure to work with!!


But most of all dont get scammed by the scum at Cellular Sales by the mall!!!!

This report was posted on Ripoff Report on 02/16/2010 05:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mike-baker-cellular-sales/internet-north-carolina-28562/mike-baker-cellular-sales-overcharged-for-phones-internet-north-carolina-570311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Cellular Sales Scam

AUTHOR: Matt S - (USA)

POSTED: Tuesday, February 23, 2010

This is the same thing that happened to my family almost exactly!  We went in this store and were overcharged for phones and then were told there would be ridiculous fees to return them.

By reading all the reports here I cant see how this company does any business!!  No one that works there likes ther people and it seems not many customers are enjoying their experiences either.  Verizon needs to do something about this company!! We took our 3 lines over to AT&T just because of how we were dealt with by the people in this store.

 

 

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