Mirror Essentials Didn't ship what I ordered, won't rectify

I ordered a product from them on April 17th, 2018. Two days later I received an email saying my order was shipped and the item listed was not what I ordered. I immediately sent them an email saying that the item wasn't what I ordered and I would like them to ship what I ordered. I received an email back saying that since they had already shipped it, I was to wait for the item to be shipped and send it back before they would send me the correct item. Their shipping takes 2-4 weeks, which means it could be two to three months before I get what I ordered. This is not acceptable.

I called customer service and was told the same thing. Every time I tried to tell them that I wanted what I ordered, the girl on the other end talked over me and kept repeating the same thing. I asked for a supervisor. She put me on hold for a while, came back and asked me what it was I wanted. I told her that I wanted them to ship what I ordered now, and I would send back the mistaken order when I received it. She put me on hold for a while and came back and repeated the same speech over again, and refused to resolve the issue.

I will be going to my bank to dispute the charge to my account.  This situation could have been easily rectified, but the company chose not to put customer service first. I will never do business with this company again, and I recommend that no one purchase from this company.