Modest Needs Foundation REVIEW & COMMITMENT: Modest Needs Foundation clients, feel safe, confident & secure when working with Dr. Keith P. Taylor, Modest Needs Foundation. Modest Needs Foundation commitment to client and donor satisfaction, exceptional client experiences & success. Commitment to Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, assures them of complete satisfaction & confidence when doing business or working with Modest Needs Foudation, a non-profit. New York, NY

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*UPDATE: Modest Needs Foundation recognized by Rip-off Report as a Verified Safe charity.

Rip-off Report REVIEW: Editors UPDATE: Positive rating and recognition has been given to Modest Needs Foundation for its commitment to excellence in customer service. Rip-off Reports discussions with Modest Needs Foundation have uncovered an ongoing commitment by the company to doing everything they can to help their clients and provide their donors with the best giving experience possible. This means that clients can expect that the organization will work towards finding a mutually satisfactory resolution to any issues or concerns their clients or donors may have. Modest Needs Foundation listens carefully to client concerns and sees them as an opportunity to become a better and more efficient charitable organization. Modest Needs Foundation's President, Dr. Keith P. Taylor has informed Ripoff Report that his personal philosophy is that he is committed to doing everything he legally can to assist those clients who qualify to apply for assistance from Modest Needs and have accurately presented their situations to the organization/ As a successful social entrepreneur, Dr. Taylor feels it is critical to listen to the concerns of his applicants and respond properly. By always putting his the best interests of his legitimate applicants first, Dr. Taylor hopes to maintain Modest Needs Foundation as a successful and helpful resource for people in need of short-term emergency assistance both now and for many years to come. Another top executive of the company told us that Dr. Taylor's personal philosophy is based on the premise that "small change makes a world of difference" and that Dr. Taylor practices this philosophy both in and out of the office. Modest Needs' mission statement says it all: "At Modest Needs, we work to prevent otherwise financially self-sufficeint individuals and families from entering the cycle of poverty, when this might be avoided with a small amount of well-timed financial assistance." Some of the other things Rip-off Report learned in the course of its investigation: typical customer feedback reads: God Bless You, Modest Needs, for helping us in our time of trial" and 'Thank you, Dr. Taylor, for proving that we all have the power to make a difference!" Take a look at these stories featured about Modest Needs Foundation and the good work they do.

http://www.youtube.com/watch?v=RJG5EWp4rfY

http://www.modestneeds.org/explore/media/

Modest Needs Foundation's Client Advocates have expressed that they not only love their jobs, they get a great deal of satisfaction out of helping Modest Needs' clients to find the help they need when no one else will listen. Forrest Mason, Director of Programs and no relation to Dr. Taylor, said "In all my years of working in the non-profit world, Modest Needs' Client Advocates are the most dedicated team of professionals I've ever seen. They stay late, work weekends, even holidays trying to find new and innovative ways to help our applicants. Dr. Taylor is such an inspiration to all of us. I've never seen anyone work so hard or so selflessly. He doesn't just 'talk the talk.' He 'walks the walk,' and I'm proud to work with him and the rest of our team doing what we do best every day: helping decent, hard-working people to make ends meet despite a short-term financial emergency." Modest Needs Foundation recognizes that complaints posted on Rip-off Report (whether true or not) were generally posted by people who Modest Needs couldn't help and were angry, scared, or otherwise upset at the time that they posted, and that this fear sometimes leads people to mischaracterize their interaction with the organization. Modest Needs carefully investigates all complaints made by legitimate applicants who qualify to apply for one of our grants or by donors, and where they find that the issues found in a report have actually taken place, those issues are handled promptly by a senior staff member. With the feedback generated by Rip-off Reports Investigation Modest Needs Foundation has addressed all legitimate issues raised by any of its clients or donors and has reaffirmed its commitment to providing the best experience for donors and applicants of any non-profit operating today. In summary, after our investigation, which included discussions with Dr. Keith P. Taylor and many of his past and current associates, Ripoff Report is convinced that Modest Needs Foundation is the best kind of charity, one where the people who work their believe in their mission and do everything they can to help others. We highly recommend Modest Needs Foundation to donors and applicants. If there is ever a problem, please email us about any member of our program. We dont expect a problem here. Read more about why donors and applicants should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers, businesses and non-profits alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the clients, assures them of complete confidence when doing business with a member business or non-profit. this program works. SPECIAL NOTE ABOUT THE ONE REPORT THAT WAS FILED ABOUT MODEST NEEDS FOUNDATION: The author of the Report below contacts Rip-off Report, .. As a matter of policy, when a business or non-profit becomes a member of the Corporate Advocacy Program they agree to allow Rip-off Report to contact every person who filed a complaint so they can address any legitimate issues that people filed a complaint have raised. In order to confirm that the applicant's issue was resolved, Rip-off Report emailed the author of all the reports about Modest Needs Foundation, and one of the authors responded back with the following update: .. I was angry when I wrote that post about Modest Needs. I was scared and didn't know what I was going to do, but Modest Needs didn't deserve for me to write the report that I wrote here because I was scared. None of what I said about Modest Needs in that report was true. They bent over backwards to help me, and I feel bad for having said such bad things about an organization that reached out to me in kindness. I apologize for everything I wrote; Modest Needs is the best-run charity I've ever seen.. Several video testimonials of previous clients were taken and can be viewed online on YouTube at the following LINKS... Take a look at these many other News stories featured about Modest Needs Foundation and the good work they do... In November 2009, for the first time in its (then) seven year history, Modest Needs began charging a VERY SMALL and FULLY REFUNDABLE application fee to new applicants. Modest Needs didn't charge this fee to make money (that's why the fee was refundable.) It charged this fee of $7.50 because the President of Modest Needs believed that people who were not telling the truth about their situations would never pay even a small amount of money if they knew they risked giving up that fee if Modest Needs' employees discovered and could prove that the applicant had not told the truth about his or her situation. The President's view was that by keeping insincere people from clogging up Modest Needs' system by requesting help they knew they weren't qualified to request in the first place, Modest Needs could direct all of its resources and staff towards helping the people who LEGITIMATELY needed help from Modest Needs, and who were telling the truth about their situations. .. Ultimately, Modest Needs Foundation determined that charging this refundable fee had been a mistake. The application fee didn't help in all the ways that we'd have liked and raised questions about why Modest Needs charged a fee to apply for help, even a small, fully refundable fee. So, after a short trial period and in response to feedback from our legitimate applicants and donors, Modest Needs discontinued the application fee policy and will never implement such a policy again.. ===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED ===================== Modest Needs Forrest Mason  He sent me a sarcastic, cruel email, after I told him to leave me alone. He wanted the last word. Told me to have a great day. New York, New York

I applied for help, a one time mortgage payment. They emailed me daily with updates, like I was going to get help. After I submitted all my personal paperwork. I checked my application and was told, we do not help with mortgages. Your are not eligible, for a grant from Modest Needs. I went to the web site, and seen many applications for mortgage payments.  So I emailed Forrest Mason, and he told me after reviewing your application, you are not eleigible. I emailed him and asked why other people were being funded. he then sent me another emails, that was cruel, and very sarcastic in nature. I told Forrest not to bother me again, with a cruel email, that i do not want to beg for money from your organization again. Forrest, was so upset, that I told him his email, was cruel. He emailed me after I told him not to.  Forrest, sent another email to me, that was so sarcastic and cruel, told me to have a nice day. This man is a Director, and deals with people daily. Yet he wanted to hurt my feelings with words. Make me feel bad. What type of man is this. When people are hurting out here. He is not a good man, or perosn, for a non profit organization, dealing with rent issues, lights. This is the holiday season, and this man Forrest wanted to hurt me. How many other people has he hurt?