Molly Maid Rip Off Downers Grove Illinois

Downers Grove, IL. They were supposed to call befor coming so we could remove our dog. They didn't. They were supposed to come between 930 and 10. They came at 8. They were supposed to steam clean, moving furniture, and clean the house top to bottom, from ceiling fans, to baseboards, appliances, cabinets, and the normal cleaning. The owner said the carpets alone would take 4 hours. The service was in and out in under 2 hours for the cleaning and the carpets. They made carpet stains. They cleaned almost nothing. It was a quick wipe on some flat surfaced furniture and a deap vacuum of the traffic areas. I had the owner out that same night. He agreed and offered a full refund. I cancelled the service the next day and now he only wants to give me a $100 credit. I will be disputing this on my charge card. I have pictures and a witness. I will also go to the BBB. DO NOT USE THESE GUYS. It is a franchise with no one watching their work. I was charged $400.