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Report: #316517

Complaint Review: Momentum Direct - Magnolia Texas

  • Submitted:
  • Updated:
  • Reported By: Foley Alabama
  • Author Confirmed What's this?
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  • Momentum Direct 1010 South Magnolia Boulevard Magnolia, Texas U.S.A.

Momentum Direct Charged for items not received, then sent multiple additional packages. Magnolia Texas

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I orded a diet supplement from Momentum Direct. I never received the product and contacted customer service. My checking account was charged almost $50.

Customer service advised me I would receive a full refund. Several weeks went by and I received two(2) packages in the mail from Momentum Direct. Still no refund. This occurred on the weekend so I waited until Monday to call again. I also placed the two(2) packages in the mailbox with "Return to Sender" on them. On Monday the two(2) packages had been picked up but I received an additional package from Momentum Direct. I called customer service at this time. They then advised me I would be refunded $179. for my orders. I told them I did not place an order and I better not get charged. I placed the third package in the mailbox also marked "Return to Sender" along with a note to the mail lady that I had not ordered anything from this company and please do not deliver any further items from them.

I have also sent in a help ticket to Momentum Direct's online help site: http://momentum.helpserve.com/. I am currently waiting on a response from that.

Robm24
Foley, Alabama
U.S.A.

This report was posted on Ripoff Report on 03/10/2008 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/momentum-direct/magnolia-texas-77355/momentum-direct-charged-for-items-not-received-then-sent-multiple-additional-packages-ma-316517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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