Motobuys.com Lied about item being shipped in order not to give me full refund. Canceled same day as made order! Scottsdale Arizona

I had switched my order I had placed with motobuys on 3/30/18 and later that day attempted to cancel my order and asked for my refund on a dune buggy.I was told earlier by one employee that the dune buggy would of took 7 days to assemble before delivery and no problem to cancel. Later that day I received a call by Bill that they claimed that it already shipped and if I wanted to stop it it would cost me 550 for all shipping cost and restocking fee. Well I looked up my order status on their site and it said canceled. I even have a snapshot i took that displays it. I emailed them about the status and told them again that i wanted my tracking number if it supposedly shipped on 3/30/18 or they are required to give my money back in full based on my loan agreement. They emailed me back only stating it was not canceled. They didn't give me a tracking number again. I looked up order status again and it shows "order being processed" not shipped. So I feel I am being scammed out of 550 n he is going to ship it even though my request not too. I do not believe it had shipped and my loan clearly states if cancelled before shipped I get full refund... I requested cancellation on 3/30/18.. and its 3/31/18 with order status "is being processed" took a snapshot of That too. Now they blocked my number without warning and no tracking number and Bill said that they are canceling order with truckline n am going to try to make me pay for something that was never shipped! I have the BBB investigating this crooked company. Never call back and is extremely rude customer service.NEVER BUY FROM THESE CROOKS!