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Report: #432975

Complaint Review: MovieCube - Houston Texas

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  • Reported By: Austin Texas
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  • MovieCube 5200 Mitchelldale St. Suite D1 Houston, Texas U.S.A.

MovieCube fraudulent charges Houston Texas

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Beyond the horrible selection of older B rated movies that MovieCube provides, they also overcharge. I reviewed my bank statement to find a charge for $37.09 from the company despite my diligence in returning the rented dvd's on time. This isn't the first time I've had a problem...was overcharged on a rental a ways back but disregarded it seeing as it was only a dollar and change. I called the customer service line...had a pretty quick response time to talk to a live person. She reviewed the charge and stated that it will be credited back to my account. I asked her why I was charged the fee and she said that she has no idea why. Then I asked her if this was common to which she replied she didn't know. She than stated that she couldn't promise that this wouldn't happen again! So why use a service that is charging fees for no particular reason in the hopes that you don't catch it as a consumer?! Stick with redbox...I've had much better luck. Also, don't use your bank card...use a credit have much better protection with the credit companies than you do the bank. I hope this report helps...and I hope that you think twice before using MovieCube.

Austin, Texas

This report was posted on Ripoff Report on 03/11/2009 08:36 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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