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Ripoff Report | Mozy Review - Seatle, Washington - Mozy poor user support
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Report: #705988

Complaint Review: Mozy - Seatle Washington

  • Submitted:
  • Updated:
  • Reported By: dpage — Orlando Florida USA
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  • Mozy Seatle, Washington United States of America

Mozy Poor user support, impossible to sign back on. Seatle, Washington

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I had the misfortune of loosing my Mozy password and attempts to recover have gone unanswered.  I am trying to discontinue the service and cannot access the site. 

Apparently, to pursue cancellation, you need to first access account, which I cannot do,,,,,,to gain the info needed.

  Numerous support requests have gone unanswered.  Additionally, calling the support phone line puts you in a automated system that will not push to a live rep.  All info needed is generated from the site.  My next step is to contact my bank and block the monthly Mozy deduction.

This report was posted on Ripoff Report on 03/14/2011 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mozy/seatle-washington-/mozy-poor-user-support-impossible-to-sign-back-on-seatle-washington-705988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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