Complaint Review: Mp3 Rocket - Internet
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- Author Confirmed
- Mp3 Rocket mp3 rocket.com Internet U.S.A.
- Phone:
- Web:
- Category: Customer
Mp3 Rocket Took 68.00 out of my account and no way to contact them. I was updating for 10 dollars Ripoff Internet
*UPDATE Employee: Will gladly issue a rull refund
Show customers why they should trust your business over your competitors...
They claimed I could update for 10 dollars and took 68.00 out of my account. I had a overdraft of 33.00 for 7 days in a row.
Karleen
Vassar, Michigan
U.S.A.
This report was posted on Ripoff Report on 12/08/2006 09:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mp3-rocket/internet/mp3-rocket-took-6800-out-of-my-account-and-no-way-to-contact-them-i-was-updating-for-10-224363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Will gladly issue a rull refund
AUTHOR: Kvelasquez - (Panama)
SUBMITTED: Wednesday, January 09, 2008
Hello Karleen, this is Kali Velasquez, Senior Customer Service Specialist with MP3 Rocket. This is the first time we have seen this complaint, so we apologize that we have not had the opportunity to address it earlier.
Please send me an email at kvelasquez@mp3rocketsupport.com with the details of your payment, including full name, email address, and date of registration, and upon locating your transaction details in our billing system, I will gladly issue a refund in full. Please also include a mailing address of where I can send payment.
Again, I apologize for the inconvenience, and wish that we could have resolved this for you sooner.
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