Report: #1271198

Complaint Review: Multiplan/PHCS - new york New York

  • Submitted:
  • Updated:
  • Reported By: Dr. James ORourke — Seaville New Jersey USA
  • Multiplan/PHCS 115 Fiifth Ave new york, New York USA

Multiplan/PHCS I went out of network with , Horizon, united healthcare and aetna in june 2015, and to my suprise my bills where being cut by Multiplan, . When I contacted them they said I was in there network and they sent me a copy of a contract I signed when I was a sole proprieter, but 10 years ago I became a LLC and needed new tax ID, new busness, Multiplan never sent me a new contract and one of there own people told me that and sent me new contract. In october I was told I did not have to wait 90 days to get out , but I should not have been in,I am looking to recover lost income from June to end of October, also in October one of there people called me about a claim and asked me if my TIN# was " my old # that was not valid" so I know they have old out dated files. I sent certified letter to legal dept in October ,over a month ago and have heard nothing and multiplan will not give me the number, it is in bedford Mass. I am also concerned about 2 certified letters that I did not recieve from Horizon stating my exact dates to be out of network that they say where sent, I feel that everthing went through multiplan and that they stopped those 2 letters from reaching me, they where dated june 30th I recieved them by email oct22 from horizon with no return reciept # or signature new york New York

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I went out of network with Aetna, Horizon and United health care in june 2015 , I am a Chiropractor, and to my suprise Multiplan had me in there network but under a old out dated tax ID that was changed 10 years ago when i went from sole proprieter to LLC, never recieved new contract from multiplan and they could not show me one when I asked, they only had one with old tax id. So from june to oct 26 multiplan reduced my fees and I am looking to recover them, I was told that I did not have to wait 90 day to get out of there network but they would not talk to me any more and gave me legal dept adress in bedford mass. I sent them cert letter that they recieved over 1 month ago and have not heard back, Multiplan will not give me there #. Also I am very concerned about 2 cert letters that I recieved from horizon by email in oct that where dated june30,and had not reciept on them, horizon says they where sent? could multipan stop them

This report was posted on Ripoff Report on 12/01/2015 05:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/multiplanphcs/new-york-new-york-10003/multiplanphcs-i-went-out-of-network-with-horizon-united-healthcare-and-aetna-in-june-1271198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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