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Report: #117659

Complaint Review: Multivend - Vendstar - Nationwide

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  • Reported By: Jckson Hole Wyoming
  • Author Not Confirmed What's this?
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  • Multivend - Vendstar Http://www.vendstar.com/ Nationwide United States of America

Multivend - Vendstar RON is a thief Ripoff Nationwide

*Consumer Suggestion: Vendstar doesn't vend 1'toys or gumballs

*Consumer Comment: Vendstar 3000 on eBay

*Author of original report: MultiVend - VendStar??? Who are you guys, except scammers?

*Consumer Suggestion: Matt, I've told you 100 times, that's MY LAND!

*Consumer Comment: Junk!

*Consumer Comment: TOO MUCH BS ON THIS SITE!

*Consumer Comment: Did the Lawyers succeed Vendstar RIPOFFS!!!! Illegal Guarantee's

*UPDATE EX-employee responds: I AM STILL WAITING FOR MY MONEY

*Consumer Comment: You folks aren't getting support that you all need

*Consumer Comment: Vendstar

*Consumer Comment: Something to think about.

*Consumer Comment: George from Sacremento - to the president of the company what do you have to say about that

*Consumer Comment: Machines

*Consumer Comment: I commend everyone for their dedication and efforts in truly finding the truth behind the deception.

*UPDATE Employee: MultiVend - Vendstar - 2 names, 1 scam!

*Consumer Comment: Previous posting

*REBUTTAL Owner of company: Vendstar or Multivend comments

*UPDATE Employee: Spoke to several people - no help - want $ back

*Consumer Suggestion: Vendstar

*REBUTTAL Owner of company: More dishonest postings

*REBUTTAL Owner of company: Setting things straight

*REBUTTAL Owner of company: Friendly banter

*Consumer Comment: you seem to be caught up in TOYS AND GUMBALLS!

*Consumer Comment: you seem to be caught up in TOYS AND GUMBALLS!

*Consumer Comment: you seem to be caught up in TOYS AND GUMBALLS!

*Consumer Comment: you seem to be caught up in TOYS AND GUMBALLS!

*Consumer Comment: Sacremento Merchant

*UPDATE Employee: Vendstar is a ripoff company

*UPDATE Employee: Vendstar is a ripoff company

*UPDATE Employee: Vendstar is a ripoff company

*UPDATE Employee: Vendstar is a ripoff company

*REBUTTAL Owner of company: Response to the last three lies

*Consumer Comment: MultiVend aka VendStar SCAM

*Consumer Comment: Nice work, Steve

*Consumer Comment: The machines are easy to break into. Plastic sucks.

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Hey Ron, I spoke the the pres. of the corp. Walter, he said you would be calling. But until then, I am not going away and plan to make your sales drop to an all time low, telling everyone at the poor support and lousy franchise you are promoting, searched and checked this company before I sent my money ans signed the agreement. I spoke with the "current members" that are "experiencing outstanding growth". Bob Cotton, Barbara Ewing, Brenda Tiedeman and several others. What they "forgot" to mention was the painfull aspect of getting locations.

Ron said "no sales", all you have to do is call any business and have the machine delivered.

After I signed the agreenet, Ron fell of the face of the earth, I need help or my money back, I am waiting to see if they call me before filing a complaint with the BBB and Consumer Protection Agency.

RON, call me... Trista.

Hey all , Ron called, says to call him at home, he is taking complaints there. His wife is helping.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Trista Jckson Hole, Wyoming
U.S.A.

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 11/13/2004 01:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/multivend-vendstar/nationwide/multivend-vendstar-ron-is-a-thief-ripoff-nationwide-117659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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5Employee/Owner

#35 Consumer Comment

Previous posting

AUTHOR: Steve - (U.S.A.)

POSTED: Tuesday, August 14, 2007

I don't come to this site to read that much on this.



Someone asked me how old I am and in this venture.



I have the other machines that don't fade in the sun as well as how hot it is in an establishment.



Yes I did have a machine in a strip club and had it out in less than 3 months. It had m&m peanuts, mints and cashews. The problem was that I would have needed a vending tax sticker which I wasn't aware of b/c thats how Bristol Township works just like the other townships.



Second of all if I can get a location with kids then yeah I can try and get gumballs and toys in the machine as well but not to jam it up.



For the person who is interested in my findings you don't have a clue about the business and I'd advise you to go do something else that you like. It shows that you have little interest into this business.

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#34 REBUTTAL Owner of company

Vendstar or Multivend comments

AUTHOR: Chris - (U.S.A.)

POSTED: Sunday, August 05, 2007

Since I have spare time right now, I've been reading through this stuff posted here in this website. I will say, that If you do decide to buy a package from Vendstar, (I bought the $9995 package; 30 machines.) Vendstar will give you a guarantee on the machines against theft and vandalism; all you will need is a police report. Some of the replacement parts you will need over time, such as the chute which people might break off, costs less from Vendstar compared that what "Joe" sells them on ebay for.



But actually, the $9995 package Is actually less then that because some of that money goes to a "locating service". Do not waste your money on the locating service. I can do a hell-of-a better job than "Irene the locator" did. It took me 45 minutes to place 1 machine; I think I was told 'no' 4 times before I got the new customer for that one machine. If you want to make It with Vendstar, here's what you need to do:



1. LOCATE THE MACHINES YOURSELF. Find a charity that you will send benefits to every drop day. I give $1 per machine on my route to The Shade Tree; and 2 cents (Approximate) for every vend goes to the Nevada Dapartment of Taxation, for state sales tax. $1300 of that $9995 went to the locating company and locator. Not worth It. Of the 30 machines that had been located, I am planning to remove 8 of them because Irene (the locator) was in such a hurry, that I've heard things like "I wanted only 1 machine, why do I have 2?" or, "I never wanted that machine here in the first place." I'm relocating 8 out of those 30 machines because the locations are terrible! A dollar a month (and sometimes less)? For God's sake. A good location of mine will do about $6 a month, and a GREAT location does $15 a month. So I stand behind what I say here. Locate them yourself.



2. Your sales pitch: Tell them "I am working with (Charity name) and I am helping them raise money with candy machines. Would you like one here? It will cost you nothing and there is no contract to sign. YOU WILL NOT BE HELD RESPONSIBLE FOR THE MACHINE(S)." Make SURE you tell them that, It increases your chance of selling. You get a green light when they start asking questions. AND GIVE THEM YOUR BUSINESS CARD, (A MUST have) Introduce yourself and tell them you service the machine once a month; and If there any problems to call me. Your locator won't do or tell you about these things.



3. Say what you mean and mean what you say...like SERVICE the machines once a month; and LISTEN to what the customers say to you. ("I want Pistachios..." or "I want a soda machine...")



4. A moving truck REALLY helps, but you don't really need one. When you are spending the weekend scouting for new customers, towing around 10 machines Is better than hauling 2 or 3 machines at a time and making 3 or 4 trips to where your machines are stored. U-Haul always has deals on sales of off-rental trucks. I got a 24' Diesel for $5250 OTD from a U-Haul dealer here in Vegas; If you decide to get one you will do fine with a 10'. I bought the big one because It has all the room I'll ever need, It was a better buy than the 14', and I wanted one with a stick-shift.



5. If you LABEL your machines with machine numbers like I do, you will find that It will be a lot easier to keep track of them, and when It comes to the books. After you do the drop on your entire route, get your check for the charity ready and be prepared to send one to your state, In Nevada one vend Is $0.25 of taxable sales.



6. You gotta spend some time to SCOUT FOR MORE LOCATIONS and sell! (You make a sale when they say "YES!" The more machines you have, the more time It will take to service the route, and the more money you will make. You might as well make It your day job...If you like the business, of course.)



7. YOU DO NOT HAVE TO BUY YOUR CANDY FROM VENDSTAR!!! They don't give a $#*&! where you buy your candy! They best place to go Is on ebay, there are several candy suppliers who sell on ebay.



Oh, and Ned, If you are reading this, I AM a REAL vending route operator, not a salesman or a disgruntled ex-employee.



Chris Watkins

Las Vegas, NV

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#33 Consumer Comment

you seem to be caught up in TOYS AND GUMBALLS!

AUTHOR: Allie - (Australia)

POSTED: Monday, August 07, 2006

Steve, you seem to be caught up in TOYS AND GUMBALLS! You said you had a machine in a strip club? Now, who in a strip club would buy gumballs or toys from a vending machine? You'd be better off having a condom machine in a strip club along with gloves, morning-after-pills and breathmints. Cigarettes are actually a bigger market, I believe, than toys and gumballs. What are you, some kind of child? YAY! T0Y5 AND GUMB4LL5!!!1!!11 I myself am 17 years old and I'm not really into toys and gumballs, and I don't know anybody older than me who are into them either, and they're the ones going to strip clubs. Re-think your target market there, buddy. If I were to buy something from a vending machine, it would be a snack or a drink, and gumballs are hardly a satisfying snack.



If you're such an expert on vending and such, why haven't you bothered to find out what the public wants, and worse yet, why have you put a useless "toys and gumballs" vending machine in a strip club?



For solidarity: what ARE your vending machines? Model, make? What's your company? You're awfully sketchy on those details and you really don't appear to know anything at all about the vending industry.



By the way, Vendstar can make their machines out of whatever they want, and plastic seems like a good idea. If it works for them, when so be it.

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#32 Consumer Comment

you seem to be caught up in TOYS AND GUMBALLS!

AUTHOR: Allie - (Australia)

POSTED: Monday, August 07, 2006

Steve, you seem to be caught up in TOYS AND GUMBALLS! You said you had a machine in a strip club? Now, who in a strip club would buy gumballs or toys from a vending machine? You'd be better off having a condom machine in a strip club along with gloves, morning-after-pills and breathmints. Cigarettes are actually a bigger market, I believe, than toys and gumballs. What are you, some kind of child? YAY! T0Y5 AND GUMB4LL5!!!1!!11 I myself am 17 years old and I'm not really into toys and gumballs, and I don't know anybody older than me who are into them either, and they're the ones going to strip clubs. Re-think your target market there, buddy. If I were to buy something from a vending machine, it would be a snack or a drink, and gumballs are hardly a satisfying snack.



If you're such an expert on vending and such, why haven't you bothered to find out what the public wants, and worse yet, why have you put a useless "toys and gumballs" vending machine in a strip club?



For solidarity: what ARE your vending machines? Model, make? What's your company? You're awfully sketchy on those details and you really don't appear to know anything at all about the vending industry.



By the way, Vendstar can make their machines out of whatever they want, and plastic seems like a good idea. If it works for them, when so be it.

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#31 Consumer Comment

you seem to be caught up in TOYS AND GUMBALLS!

AUTHOR: Allie - (Australia)

POSTED: Monday, August 07, 2006

Steve, you seem to be caught up in TOYS AND GUMBALLS! You said you had a machine in a strip club? Now, who in a strip club would buy gumballs or toys from a vending machine? You'd be better off having a condom machine in a strip club along with gloves, morning-after-pills and breathmints. Cigarettes are actually a bigger market, I believe, than toys and gumballs. What are you, some kind of child? YAY! T0Y5 AND GUMB4LL5!!!1!!11 I myself am 17 years old and I'm not really into toys and gumballs, and I don't know anybody older than me who are into them either, and they're the ones going to strip clubs. Re-think your target market there, buddy. If I were to buy something from a vending machine, it would be a snack or a drink, and gumballs are hardly a satisfying snack.



If you're such an expert on vending and such, why haven't you bothered to find out what the public wants, and worse yet, why have you put a useless "toys and gumballs" vending machine in a strip club?



For solidarity: what ARE your vending machines? Model, make? What's your company? You're awfully sketchy on those details and you really don't appear to know anything at all about the vending industry.



By the way, Vendstar can make their machines out of whatever they want, and plastic seems like a good idea. If it works for them, when so be it.

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#30 Consumer Comment

you seem to be caught up in TOYS AND GUMBALLS!

AUTHOR: Allie - (Australia)

POSTED: Monday, August 07, 2006

Steve, you seem to be caught up in TOYS AND GUMBALLS! You said you had a machine in a strip club? Now, who in a strip club would buy gumballs or toys from a vending machine? You'd be better off having a condom machine in a strip club along with gloves, morning-after-pills and breathmints. Cigarettes are actually a bigger market, I believe, than toys and gumballs. What are you, some kind of child? YAY! T0Y5 AND GUMB4LL5!!!1!!11 I myself am 17 years old and I'm not really into toys and gumballs, and I don't know anybody older than me who are into them either, and they're the ones going to strip clubs. Re-think your target market there, buddy. If I were to buy something from a vending machine, it would be a snack or a drink, and gumballs are hardly a satisfying snack.



If you're such an expert on vending and such, why haven't you bothered to find out what the public wants, and worse yet, why have you put a useless "toys and gumballs" vending machine in a strip club?



For solidarity: what ARE your vending machines? Model, make? What's your company? You're awfully sketchy on those details and you really don't appear to know anything at all about the vending industry.



By the way, Vendstar can make their machines out of whatever they want, and plastic seems like a good idea. If it works for them, when so be it.

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#29 Consumer Comment

Junk!

AUTHOR: Joe - (U.S.A.)

POSTED: Sunday, May 28, 2006

*NOTE: This is my opinion only of the product listed below, I am not a part of Vendstar or any other vending wholesaler, I am a person trying to make money like they stated you could from these machines*



I agree that the ones I bought off ebay (from someone trying to recover their money for the ones that they dont have time to place) are such junk I will not place them in a location? They were brand new and the ?plexiglass broke the first time I washed it out? Now I know why they are selling them they are not selling them because they are too busy collecting quarters from all their other machines but probably because they are Vendstar since they are also out of NY... I would look into a different brand prior to buying these...



Also add homophobic to their crimes against society Below is a post that Ned wrote



Setting things straight .. Howard (you're married to a guy? your "husband"?), ??..President & CEO Vendstar Ned Weaver - Deer Park, New YorkU.S.A.



A smart company would not take wise cracks at its consumer base in my opinion....

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#28 Consumer Comment

Did the Lawyers succeed Vendstar RIPOFFS!!!! Illegal Guarantee's

AUTHOR: Michelle - (U.S.A.)

POSTED: Monday, May 08, 2006

This message is for anyone that has succesfully sued Vendstar.



I am in the process of obtaining a lawyer for the same reasons you are all posting on here.



Jeff Fialkov of Vendstar guaranteed me that I would make my money back in less than a year. I bought the 50 machines package and made my decision within 24 hours like they said. They also told me I only get "discount pricing" if I promise to use Vending Dreams(Another law suit) as my placement company. I am out just over $20k when placement fee's, candy, & machines are all added up!



I would like to hear feedback from other succesful law suits....



I say lets get these jerks....

Michelle

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#27 Consumer Suggestion

Matt, I've told you 100 times, that's MY LAND!

AUTHOR: Nick - (U.S.A.)

POSTED: Thursday, February 09, 2006

One more time selling my land, and you've had it!



:)



No kidding, though.



How much money you make a month on that? Matt? Seriously... I'm curious.



For the rest of you....



How many nickels and dimes does it take to earn back $15-25K? I bought one ugly junky piece of crap soda vending machine and spent a little time learning how they work, and what parts they take, and how to install a dollar bill feeder. I'll bet few of you even took one if your vends apart to see how it works. (Besides emptying the money)



Then I painted it. Yes, painted it. It's not shiny and new. It even makes a little noise because the compressor is old.



But it works, and I'm bringing in a little money. I had to ask 10 businesses to place it - no-one wanted it inside because of the noise. So I found a place who would take it outside. And if it breaks, I fix it. I'm not an electrical engineer, either. But if I needed one, I've met people who ARE electricians and can help for a little out of pocket for my INVESTMENT.



You guys are complaining about plastic machines. Please, don't EVER buy a real vending machine. There's just not enough Zoloft in the world.



What moron would invest in a business he had no interest, no, make that PASSION in REALLY being a part of? Of learning? Of taking personal responsibility?



I get it. You buy into a company, they promise to service their stuff. YOU assume you're going to make money because you invested $15K into it, no matter what. When you read the fine print (OH NO, WE WERE ALL ABOUT MAKING MONEY, NOT READING DETAILS), then your only recourse is that the machines are plastic and cheap.



And if you HAVE to buy candy from someone, then you're REALLY not your own boss, huh? Too bad you didn't think about that earlier.



INVESTMENTS do not guarantee ANYTHING. Sounds like SOME PEOPLE didn't do their homework, or even bother to ask about plastic BEFOREHAND.



Why not go to your stockbroker, whom you invested 15k with, and kick him in the nuts when your stocks go kaput?



I've not ever owned a Multi/Vendstar whatever. But they have a testimonial on their website on a woman who owns 215 machines. Why you guys are failures is anyone's guess.



The rest of you should call a "whaaa-mbulance" and go work for someone else. It's much safer that way. This business is obviously not right for you. You buy a bunch of vending machines with ZERO foresight, vision or planning on where they'll go, then spend money for the company to do it FOR YOU, and then COMPLAIN that the location they picked for you sucks. That's how I'm reading these complaints. If I'm wrong, do correct me.



I've never seen the CEO of a company come on this website. And I can see why they often don't. You guys totally treated him with disrespect, and he was merely attempting defend his company against people who don't even work for him.



Once he says you don't work for him, somehow you mysteriously go away. Where's Ali? Howard and his husband? (HA HA!) None of you ever argue with his statements that you don't work for him.



I give ya credit, Mr. Weaver, for having the guts to at least address the issues. Right now, I'm leaning towards your suggestion that your competition is using this website to slow your momentum.



Did any of you actually CALL "Mr. President" after he gave his number? Or would working out a solution ruin your "perfectly good lawsuits"?



Mr. Weaver is right to have faith in the public to see through these bullcrap allegations. I do. And his vending empire is competiting against my ONE stupid soda machine. I'm your competition, and I see through the crap. I'm not too threatened. Those of you who work for him shouldn't be either.

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#26 Consumer Comment

Vendstar 3000 on eBay

AUTHOR: Matt - (U.S.A.)

POSTED: Thursday, January 26, 2006

hi, i just purchased a vendstar on ebay for like $85 dollars. its my first and probably only machine i will buy, cause i don't care how much i make on this, just trying to make some extra spending money. i only bought it because my girlfriend owns a bar so i thought i put it down there to try to make some extra money....(i don't care what kind of scam artists vendstar might be, so don't try to convince me of it...couldn't care less). but anyways, i found a guy who make 1" wheels for the vendstar (this is the one i bought). i actually bought this one because vendstar was the only name brand i recognized...all the other generic welfare ones didn't appeal to me, but the vendstars didn't either because who wants to sell candy only, until i found "valentino13428" on ebay (minus quotes). go check out his past auctions on ebay, he sells the 1" wheels for the vendstars for $6 and there nice wheels, not homemade looking at all. so i bought an extra one and i'm selling 1" gumballs in one, bouncy balls in the other, and runts in the standard vendstar wheel. just thought some of you would like to know about this, since vendstar does not make the 1" wheel, but they actually do exist for the vendstar.....ONE MORE THING....RATHER THAN ALL YOU PEOPLE GIVING $15,000 OF YOUR OWN MONEY TO A COMPANY LIKE YOU SAY YOUR DOING, WHY DON'T YOU JUST BUY SOME MACHINES ON EBAY? SAVE YOURSELF SOME MONEY. JUST AN OPTION......OR IF YOUR STILL INTERESTED IN MAKING AN INVESTMENT, I GOT SOME GREAT LAND FOR SALE IN SYBERIA...PRIME REAL ESTATE!

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#25 Consumer Comment

Nice work, Steve

AUTHOR: George - (U.S.A.)

POSTED: Tuesday, February 01, 2005

Actually, I've never told anyone they are clueless - including you. Although, it is clear that you are a confused individual as you haven't been reading the postings correctly, think that Philadelphia is in the Western part of the country, and have difficulty constructing complete sentences. Not to mention you have had multiple conversations with yourself on this site.



There is no problem on my end except this is a site for people posting scams and all you do is slam the company and machines with no relevant information. It is obvious that you have been sold on your machines and are attempting to make yourself feel better. That is like me consistently slamming Toyotas because I just bought a Honda.



You are entitled to your opinions but obviously are mistaken in thinking that others care about them.

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#24 Consumer Comment

The machines are easy to break into. Plastic sucks.

AUTHOR: Steve - (U.S.A.)

POSTED: Saturday, January 29, 2005

I am from the Western section of the country.



The machines are easy to break into. Plastic sucks. If I want variety then I want candy gumballs and toys. To that George guy or whoever you are in Sacremento get a life. I was reading different postings and its amazing what you put in. You told the other guy that he don't have a clue, what do you do for a living since you think your all that too.



I was reading somewhere if you have what it takes you can make money. But theres another problem what if the machine gets broken into you lose money and the asset is lost.



I took a look at Vendstar.com and I wouldn't waste my time with those machines. I also know someone who bought some candy and wasn't feeling right with those machines. The candy was very old and sucked very bad. Can't go after the owner of the establishment.



And George before you go on tell me what your problem is.

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#23 REBUTTAL Owner of company

Setting things straight

AUTHOR: Ned Weaver - (U.S.A.)

POSTED: Friday, January 14, 2005

I told myself I was not going to reply to any postings on this site because 99% of them are outrageously false or simply ignorant. But, when I read such ridiculous (definition: deserving or inspiring ridicule; absurd, preposterous, or silly) items, it's hard not to say something.



Howard (you're married to a guy? your "husband"?), RP, Earl, Erick - you all are just ridiculous (see definition above). You obviously have never spoken to anyone at our company as we have no one named Allan or William who work at our company.



I am interested in the "filings", "lawsuits", "problems", as I am here everyday and have not heard anything from these "customers". Pure lies. I'm sure you as our competition are having fun with this knowing you don't hold a candle to us or our products. Keep trying.



Notice we have never bad-mouthed any other group, although we have plenty to say about the deficiencies of those who compete against us. You, our competitors, need help and this is your mediocre answer. Too bad for you.



President & CEO

Vendstar

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#22 UPDATE Employee

Vendstar is a ripoff company

AUTHOR: Howard - (U.S.A.)

POSTED: Friday, January 14, 2005

I joined up with Vendstar about 10 months ago, and I can tell you from experience, it is a terrific place to loose money. The sales guy I spoke to was Allan Pilossoph, he "explained everything to me", as he put it. I didn't need any other information. That was it, all the info I needed. My husband is furious with me. He told me to be careful. I searched and saw some bad news about these guys, but figured I could do better than those "other" guys. I know that the business was what I made it to be, but when you are set up to fail like Vendstar sets you up, it's just not fair. Well after purchasing my Platinum Plan for a WHOPPING $14,995, plus the other additional costs that Allen never told me about , I still do not have a viable business to make money off of.. I worked this diligently. Put in the time, the effort, did the marketing, and took the training (such a jokeVHS tapes and books). I had to do the marketing myself. Nothing Allen told me before I gave him the check held up. I am looking into a lawsuit since I was totally scammed. Beware

They are in NY, sadly my home state has such scam artists. Think I have to fly back there and get some of my friends to knock on some doors in Deer Park. Here is their address.

880 Grand Blvd

Deer Park, NY, 11729

Fax 631-243-1073

800-998-vend

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#21 UPDATE Employee

Vendstar is a ripoff company

AUTHOR: Howard - (U.S.A.)

POSTED: Friday, January 14, 2005

I joined up with Vendstar about 10 months ago, and I can tell you from experience, it is a terrific place to loose money. The sales guy I spoke to was Allan Pilossoph, he "explained everything to me", as he put it. I didn't need any other information. That was it, all the info I needed. My husband is furious with me. He told me to be careful. I searched and saw some bad news about these guys, but figured I could do better than those "other" guys. I know that the business was what I made it to be, but when you are set up to fail like Vendstar sets you up, it's just not fair. Well after purchasing my Platinum Plan for a WHOPPING $14,995, plus the other additional costs that Allen never told me about , I still do not have a viable business to make money off of.. I worked this diligently. Put in the time, the effort, did the marketing, and took the training (such a jokeVHS tapes and books). I had to do the marketing myself. Nothing Allen told me before I gave him the check held up. I am looking into a lawsuit since I was totally scammed. Beware

They are in NY, sadly my home state has such scam artists. Think I have to fly back there and get some of my friends to knock on some doors in Deer Park. Here is their address.

880 Grand Blvd

Deer Park, NY, 11729

Fax 631-243-1073

800-998-vend

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#20 UPDATE Employee

Vendstar is a ripoff company

AUTHOR: Howard - (U.S.A.)

POSTED: Friday, January 14, 2005

I joined up with Vendstar about 10 months ago, and I can tell you from experience, it is a terrific place to loose money. The sales guy I spoke to was Allan Pilossoph, he "explained everything to me", as he put it. I didn't need any other information. That was it, all the info I needed. My husband is furious with me. He told me to be careful. I searched and saw some bad news about these guys, but figured I could do better than those "other" guys. I know that the business was what I made it to be, but when you are set up to fail like Vendstar sets you up, it's just not fair. Well after purchasing my Platinum Plan for a WHOPPING $14,995, plus the other additional costs that Allen never told me about , I still do not have a viable business to make money off of.. I worked this diligently. Put in the time, the effort, did the marketing, and took the training (such a jokeVHS tapes and books). I had to do the marketing myself. Nothing Allen told me before I gave him the check held up. I am looking into a lawsuit since I was totally scammed. Beware

They are in NY, sadly my home state has such scam artists. Think I have to fly back there and get some of my friends to knock on some doors in Deer Park. Here is their address.

880 Grand Blvd

Deer Park, NY, 11729

Fax 631-243-1073

800-998-vend

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#19 UPDATE Employee

Vendstar is a ripoff company

AUTHOR: Howard - (U.S.A.)

POSTED: Friday, January 14, 2005

I joined up with Vendstar about 10 months ago, and I can tell you from experience, it is a terrific place to loose money. The sales guy I spoke to was Allan Pilossoph, he "explained everything to me", as he put it. I didn't need any other information. That was it, all the info I needed. My husband is furious with me. He told me to be careful. I searched and saw some bad news about these guys, but figured I could do better than those "other" guys. I know that the business was what I made it to be, but when you are set up to fail like Vendstar sets you up, it's just not fair. Well after purchasing my Platinum Plan for a WHOPPING $14,995, plus the other additional costs that Allen never told me about , I still do not have a viable business to make money off of.. I worked this diligently. Put in the time, the effort, did the marketing, and took the training (such a jokeVHS tapes and books). I had to do the marketing myself. Nothing Allen told me before I gave him the check held up. I am looking into a lawsuit since I was totally scammed. Beware

They are in NY, sadly my home state has such scam artists. Think I have to fly back there and get some of my friends to knock on some doors in Deer Park. Here is their address.

880 Grand Blvd

Deer Park, NY, 11729

Fax 631-243-1073

800-998-vend

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#18 Author of original report

MultiVend - VendStar??? Who are you guys, except scammers?

AUTHOR: Erick - (U.S.A.)

POSTED: Thursday, January 13, 2005

MultiVend, Vendstar???? Who are these scammers?. I was looking to start a weekend second franchise. I called Multivend and Vendstar both, thinking there were two companies doing about the same thing. I wanted to compare them to make a decision. Service, cost, supplies, support, and other services are the things I wanted to consider. Well, to my surprise a sales guy named William called me for Vendstar the next day William called me for MiltiVend, same sales guy!!!. Hmmm so I started looking around, seeing the comments I have found on chat and discussion boards I have decided,,,, to not purchase either one, which appear to be the same one. I would advise anyone thinking about sending money to these guys, whoever they are, to run the other direction. I will find a better, safer place to invest my $25,000.00 dollars. Good luck William, or whoever you are.

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#17 Consumer Comment

TOO MUCH BS ON THIS SITE!

AUTHOR: George - (U.S.A.)

POSTED: Wednesday, January 12, 2005

You all crack me up. From Steve the self-proclaimed vending expert who is supposedly taking Yahoo by storm to all these BS artists who are suing and taking about taking the company to the cleaners.



Steve, I know you like to talk to yourself on the Internet and enjoy seeing your name in print - but, get a life. Don't you have anything better to do than try and make yourself feel better by telling everyone how wonderful you are and then further proving your 3rd grade mentality by doing some math which no one could possibly make sense of - if you can call it math. Keep on talking to yourself, we're all listening. . .



Then there are these people who are going after the company. If you were really serious about this, how about providing your contact information? Instead, you just attempt to rile people up and bad-mouth a company that has been nothing but good to me. You all and your BS provide me a lot of amusement. I should start checking this site out more often so I can get my kicks for the day.

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#16 Consumer Comment

I commend everyone for their dedication and efforts in truly finding the truth behind the deception.

AUTHOR: RP - (U.S.A.)

POSTED: Tuesday, January 11, 2005

I would just like to thank everyone for all their support and investigations, giving information and personal experiences while being scammed by MultiVend / Vendstar.



I commend everyone for their dedication and efforts in truly finding the truth behind the deception. I am currently in the process of filing my counterclaim to a lawsuit filed against me by Vendstar.. I will be seeking in excess of $250.000.00 in damages in addition to all attorney fees, travel expenses, etc which should bring the total to over the $300.000.00 mark.

With everyone's efforts, my lawyers are supplied with all they need to mount a successful case.

My problems are similar to everyone's else. Sad huh. I was told, total training, total support, good $ to be made here. Well, I bought in and tried to make $ and there was nothing to be made. There was competition ll over the place. I was lied to big time I was told there was no sales needed, total lie! I had to convince stress to accept, and only 2 did.



After about 2 weeks they called up to have me remove my junk. From there I called in for support. But I received none. Then I was stuck. I asked for marketing assistance. Nothing. I asked for $ back. NO. I received several emails back regarding that. NO, no money back, and do not try and sue them they would nail me to the wall. I took that to my lawyer.



I have been in contact with other people who have been scammed and we have started the process of filing a class action lawsuit. It's going to happen but we would all like very much to increase that number as much as possible. Lets all ban together.

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#15 Consumer Comment

MultiVend aka VendStar SCAM

AUTHOR: Earl - (U.S.A.)

POSTED: Monday, January 10, 2005

Raul, and all the others that have had their savings drained by these scammers, I have had a similar experience. I am in it for @ 25 k at this point. William@posigrip.com seems to be the worst I have spoken with so far.



I say,,,,let's all start here.

Pennsylvania

State Offices

Director

Bureau of Consumer Protection

Office of Attorney General

14th Floor, Strawberry Square

Harrisburg PA 17120

717-787-9707

Toll free in PA: 1-800-441-2555

Fax: 717-787-1190

Web site: www.attorneygeneral.gov

Senior Deputy Attorney General

Health Care Unit

Bureau of Consumer Protection

Office of the Attorney General

14th Floor Strawberry Square

Harrisburg PA 17120

717-705-6938

Toll free in PA: 1-877-888-4877

Fax: 717-787-1190

Consumer Advocate

Office of the Consumer Advocate

Office of the Attorney General

Forum Place, 5th Floor

Harrisburg PA 17101-1921

717-783-5048 (utilities only)

Toll free in PA: 1-800-684-6560

Fax: 717-783-7152

E-mail: paoca@ptd.net

Web site: www.oca.state.pa.us



This should speed up a refund.



great information. very very helpful. i have to make some calls today.

yes, i am another one who was titally scammed out my vendstar.



i was told tht locating a spot was simple, and store owners are more than interested in workig with me. well that was the furthest thing from the truth. in fact no one wanted to deal with me. i spent a lot of money with vendstar, and barry lied out and out to me.



i did not get 1 store interested, and sent the stuff back to vendstar. they have it now, and still will not give me $ back. they looked at it like a gift, now i am out and only have my contract to hold up against them. but they person who signed it is not there anymore. i am stuck. will call those #'s and take these scammers down. thanks

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#14 Consumer Comment

Something to think about.

AUTHOR: Steve - (U.S.A.)

POSTED: Thursday, January 06, 2005

Hey Ned:



Something to think about.



Your machines as far as I know it don't vend toys or gumballs only candy if thats correct.



So therefore your distributors lose money.



Lets do some kind of equation.



Lets say the charity is paid 10% earnings, and the owner of an establishment wants 30% and the machine vends 300 or more candies the distributor loses money.



If I buy for a quarter lets say 5 - 7 m&ms and the distributor does the math a certain way they split on half if you follow me. Another words they take only 4- 10% instead of 75% profit so they lose money.

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#13 Consumer Comment

Vendstar

AUTHOR: Steve - (U.S.A.)

POSTED: Wednesday, January 05, 2005

Hey Ned:



I respect your opinion. I also see that you made some interesting comments. There are two problems.

When did your company start?



How well does plastic hold up?



I talked to someone in Utah about Vending machines and he told me that your machines stink and that its cheap plastic which it is. Why do you just do candy?



Heres the giveaway: Theres one company that has 0 complaints.



I did take a look at your website.



Lets say someone does stick one machine in an area the candy will melt.



There have been problems with the mechanisms on those machines.



If one of your reps has a problem to return it and they still lose on their assets.



Follow me on this.



Theres also no question that its competition and my company will be well established when its all said and done. I'm in the Phila. area. One other hint, my company is on yahoo.

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#12 Consumer Comment

Sacremento Merchant

AUTHOR: Steve - (U.S.A.)

POSTED: Tuesday, January 04, 2005

Tell me whats so ignorant.



You've had 37 machines. Your telling me I know nothing about vending. Been doing business not even 5 months and I email everyone that I know of and with interest.



I want you to know something, cheap plastic breaks. When you have product in like that especially just candy it will break down. Therefore the asset is ruined. Follow me on this. You ticked me off but I will learn to deal with your stupidity, buddy. You know nothing about vending. I have a website going on and hope to make it big.



You went through 36 other ones probably b/c they were broken into. People that I work with say I will do it just takes time.

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#11 REBUTTAL Owner of company

Friendly banter

AUTHOR: Ned - (U.S.A.)

POSTED: Tuesday, January 04, 2005

Steve and George,



It seems you have chosen a public forum to voice your opinions. Now that Steve has provided his email address, perhaps you will have a more constructive dialogue in private.



Steve, I'm glad to hear that you are doing well. The sites you have chosen sound like they are sucessful and you, unlike many other vendors, seem to be working extremely hard at making your routes profitable. Unfortunately, that is not the case with many people who embark on building their own businesses.



In regards to our complaints, I have dealt with many of the individuals and have found that those who are most upset are those who have the weakest work ethic. They assume the routes will materialize on their own with little, or no, work required. As you have discovered, to succeed takes time and effort.



Also, in regards to our complaints, I would like to note that the complaints are a direct correlation to two facts: 1) we have been around longer than any other bulk-vending machine company; and, 2) we sell to more customers worldwide than any other bulk-vending machine company.



Without going into specifics, those 14 "administratively judged" complaints represent approximately 0.3% of the number of customers who bought from us in the last 36 months (that's less than 1/2 of a percent!). While anything above 0.0% is too high for me, after dealing with some of these individuals, I realize there truly is no pleasing some people.



I find it interesting that companies boast about thier track records with the BBB when they have only been around for a year and/or have recently switched their company name because of past transgressions against their customers. We back everything we sell and, unfortunately, what you are reading on this site are comments from our competitors trying to discredit us. As you will note from my previous postings, there is not one legitimate Vendstar customer in this chain (except George).



Thanks,



Ned Weaver

President & CEO

Vendstar

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#10 Consumer Comment

George from Sacremento - to the president of the company what do you have to say about that

AUTHOR: Steve - (U.S.A.)

POSTED: Monday, January 03, 2005

Get your priorities straight.



Lets break it down.

resolved complaints- 4

administratively judged- 14



issues

advertisement- 3

contract- 3

c.s.- 1

product quality- 1

refund - 2

sales- 3

selling- 5



that totals 18



i can't hear you - 18

And George get a life b/c they DON'T VEND TOYS OR GUMBALLS



customers deserve more.



and to the president of the company what do you have to say about that, huh.



don't give me you've seen all of them. your just jeaous b/c people like me who have faith in a business will do well. I work 2 jobs. I also have contacts with different people. If you don't know people then your screwed.

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#9 Consumer Suggestion

Vendstar doesn't vend 1'toys or gumballs

AUTHOR: Steve - (U.S.A.)

POSTED: Monday, January 03, 2005

To the guy that tells me of what to do, I am on the web. Thank god your in Sacremento.



Vendstar doesn't vend 1'toys or gumballs, ok.

so how do people make serious money

Those machines are easy to be broken into.

Your telling me I don't know anything about vending. My machines are producing some money thank you very much. I have one in a strip club, karate school, computer place, one will be in a barbershop. Hope to make serious money down the road.



Plastic doesn't hold up that well. Plastic deteriorates and those vendstar machines will make the product unpleasant. You say you know about the business, email me at wanderful@comcast.net



Be happy to email me and tell me.

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#8 Consumer Comment

Machines

AUTHOR: George - (U.S.A.)

POSTED: Monday, January 03, 2005

First of all, try writing English buddy. Your attempts at a "consumer suggestion" are somewhat discredited when you come across as ignorant.



I am a customer of Vendstar and can say that I am happy these machines are plastic - the material is approved by the FDA and it doesn't have metal parts which flake off and get consumed by unknowing customers. I used to have metal machines and if you ever look inside the machines when servicing, you would see that over time chunks of metal and paint disappear. They are being eaten every time the machines vend.



I have had 37 machines for over three years, none have been broken into. But, Vendstar does have a warranty against theft, vandalism and any other damage that may occur. As far as interchangeable heads - Vendstar actually developed this technology and others have copied it. Visit their website at www.vendstar.com and the machine's capabilities are outlined.

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#7 Consumer Suggestion

Vendstar

AUTHOR: Steve - (U.S.A.)

POSTED: Wednesday, December 29, 2004

I was at a hoagie shop and seen vendstar 3000 which is you people.



Thats all plastic which means if someone has a fit will break into. Those coin mechanisms are easily accessible.



There are no interchangable heads so it will take more time to service.



How do you not have gumballs and toys when thats a big market.





Are there lifetime warranty, vandalism and theft on the machines?



Please answer these questions Mr President of the company

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#6 Consumer Comment

You folks aren't getting support that you all need

AUTHOR: Steve - (U.S.A.)

POSTED: Sunday, December 19, 2004

I have read different pieces of information. There is no way you can make $50k a year unless you establish yourself and your business. I have a machine in a club, karate school, computer store, and then one will be in a barber shop.



You folks aren't getting support that you all need thats the second problem. If your just starting in this business you should have invested less than $10k b/c it sounds like you folks are being taken for a ride and that is wrong. I went to a company in Utah and the guy that I buy the gumballs and toys from is also from Utah but has a warehouse in Maryland and it should only take less than a week for me to get what I want.



Second I'm having a website done where I'm only paying like $10 a month. I won't give my site but I hope word spreads. The thing I'm going to do is establish starting out small and work my way up the chain as I call it. The machines that I have are different where I won't be at a place for more than 10 minutes. Now remember that by early next year 4 machines. Thats not bad considering I've only been doing it for 2 months. So hopefully an investment return of around $350 - $1000. plus portions going to my charity. SO far people I talked to wish me luck and hopefully I do well.



If you have connections then talk to people and explain to them. Don't just give up. If you do you threw out your money. I'm from the Philadelphia area so if anyone starts to recognize my postings then feel free to call me and tell me your situations.

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#5 REBUTTAL Owner of company

Response to the last three lies

AUTHOR: Ned - (U.S.A.)

POSTED: Saturday, December 18, 2004

This is truly getting old but, because people actually do read the gibberish located on this site, I am going to respond to the last three postings once again.



1) We have no customers named Rod in NM.



2) We have no customers named Sam in CT.



3) We have no customers name Ali in UT.



4) We do not have a sales person named Allan in our company. Any made-up email will come back to you when it doesn't exist.



Multivend, LLC owns the Trademark and brand-name to our patented one-of-a-kind machine, the Vendstar. Anyone who understands business knows you have to set up a corporation (in this case an LLC) to do business. Our corporation manufactures and owns the Vendstar tradename and patents. Clear?



In regards to Doug Cooper, he had been running routes since 1983, developed the machine, then started the company in 1991. In May 2004, Doug retired to spend more time with his family. That was when I, Ned Weaver, stepped in as President and CEO. Clear?



In regards to extensions, if you actual bought machines from our company, you would know that you are given a direct dial to our representatives! That way you can bypass the switchboard directly. And, anyone who wants to get through to me can - they just need to call.



So, for those of you who read these bulletin boards, be aware there are deceptive competitors of ours that are trying to win your business by degrading ours. Sad but true. I hope you use your own logic and reason to make the right decision about the best machines on the market.

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#4 UPDATE Employee

MultiVend - Vendstar - 2 names, 1 scam!

AUTHOR: Ali - (U.S.A.)

POSTED: Friday, December 17, 2004

Originally I wrote to sales@vendstar.com looking to join up the franchise. I was contacted back within 24 hours by Allan Pilossoph. He sold me on the idea that this was a worth while business. You basically put these candy machines in stores, and make money off of it. Not a full time job, which is exactly what I wanted. So, I decided to invest the $14,995. Allan and I spoke several times regarding the business, and he quickly and promptly answered my emails and phone calls and questions. NO stone was left unturned. He gave me people to call and talk to. Other Vendstar associates. They seemed to be doing very well. Easy work, just simply filling the machines, collecting $.



What I was not told was that if you do not by the candy through vendstar/ multivend then you get virtually NO support, and if you do by through them



I purchased the 50 machine package with the idea that each machine would bring in on average of $30 - 50 a month when placed by the "expert locating service". I spent another $2000+ for that.



Most of the units only brought me an average of $2-4.50 a month, mainly because APS placed the in the worst spots.



O yes, I hd to pay for the APS to pick places for me to go in and talk to . They did not actually set it up for me. I had to do all of that. I basically got names they picked out of the yellow pages in my area. I could have done that for free.



I tried to work this business, I read through the operator manuals, I read through all the info, I tried and tried. But the machines gave the shop owners trouble, and Vendstar was not prompt to fix the machines. The store owners told me to take the machines out. That was that. I was out, 50 machines and no where to put them.



I decided to contact Allan Pilossoph again at allanp@vendstar.com. The email came back to me, He blocked me once he got the sale!!!



Finally Doug doug@vendstar.com emailed me back, that is after leaving 45 messages. 45!! I asked to return the machines, and recoup my investment. Not all of it, just $10,000, and give them the other $5,000 for everything they have done (ha)



NOPE, was told that is not possible. Not done. $ is never given back. No chance Sorry. Call us if you need assistance. I told him I wanted $ back again, that I was done with this stupid business. I actually called it a scam and he hung up on me.



Now my lawyer is talking to them to recoup $30,000. that is my initial investment plus other loses that I have incurred since beginning with them. I do not recommend working with this company, save your money.





Allan Pilossoph - tel: (516) 243 4995



Ned Weaver, President & CEO (800) 998-8363

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#3 UPDATE EX-employee responds

I AM STILL WAITING FOR MY MONEY

AUTHOR: Sam - (U.S.A.)

POSTED: Thursday, December 09, 2004

When I said I wanted my money back Larry told me he would need to get back to me. Then a week later e-mailed and told him I needed to hear back. When he called this time I demanded to speak with Doug Cooper. Larry assured me he would get back to me even though "Doug" hardly ever speaks with the franchisees because his schedule is so busy. I was disregarded for a few more days when I e-mailed again and again threatening a lawsuit. Then I heard back again from Larry. I asked him flat out if he intended to just push me off with promises of a phone call indefinitely until I gave up, because I would never give up. This time I was told I would be contacted by Michael. Again I asked why I couldn't speak with Doug, and why I couldn't get extensions for any of these people. I was continually lied to and now I read that Doug Cooper isn't even real. I guess that's why I still haven't heard back from him.

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#2 UPDATE Employee

Spoke to several people - no help - want $ back

AUTHOR: Rod - (U.S.A.)

POSTED: Tuesday, December 07, 2004

Well, I was doing well for about 2 months. I was not making money, but my 3 stores were happy. Then one of the machines fell over, then the other broke when someone was using it. The store owners are not interested in having me back. I spoke to Larry Kaplan & Jim Wees about this. They had nothing to say . I was going to call Doug, the founder, Doug Cooper and speak to him, but HA, he is just a name. He has nothing to do with the company. I spoke to Michael Eisenberg there, but nothing was accomplished. THESE GUYES DID NOT EVEN GIVE ME EXTENSIONS, THEY ALWAYS WANTED TO CALL ME. That seems a bit odd don't you think.

Well, I am in talks to get my money back, I signed saying ok, pay me and I wont bash you, but now they are not paying..HELP!

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#1 REBUTTAL Owner of company

More dishonest postings

AUTHOR: Ned - (U.S.A.)

POSTED: Monday, November 22, 2004

When I first read this posting, I thought the individual was talking about a different company because I am the President of Vendstar and my name is Ned, not Walter. And, we do not have a saleperson named Ron and, after further checking, I discovered we do not have a customer name Trista from Jackson Hole, WY.



This is perhaps the sixth or seventh time an imposter has posted slanderous information on this website with the sole intention of discrediting Vendstar's good name. This is obviously the work of a competitor who feels the only chance they have of drawing customers is by fradulant activity. Why? Because they do not have a product or opportunity that holds a candle to Vendstar and they know it.



So, "Trista" continue to manipulate this website and post false information and I will try to keep up with your deceitful attempts and allow potential customers to judge for themselves.

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