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Report: #311340

Complaint Review: My Info Guard - Clearwater Florida

  • Submitted:
  • Updated:
  • Reported By: Huntsville Alabama
  • Author Confirmed What's this?
  • Why?
  • My Info Guard P.O. Box 15624, Clearwater, Florida U.S.A.

My Info Guard, Enhanced Billing, Unautherised phone charges Clearwater Florida

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Received AT&T(Bellsouth) phone bill which included charges of $12.95 for Voice mail service. Called Enhanced Billing Inc. to see how this charge occurred. Turns out that Enhanced Billing is simply a call center under contract to My Info Guard and knows little about the Ripoff company. Managed to find address of Ripoff company and a promise to delete the charges complete with confirmation number. This charge was triggered when my wife answered a survey on the web and did not understand that she was signing up for a useless expensive service.

Called AT&T and find out that they have no idea who these copanies are or have any data on them they are apparently willing enablers for these fraudelent schemes. I was told that Federal Regulations require them to post these charges. I did find out that you can ask to have all other third party charges blocked which I did.

Otto
Huntsville, Alabama
U.S.A.

This report was posted on Ripoff Report on 02/23/2008 10:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/my-info-guard/clearwater-florida-33766/my-info-guard-enhanced-billing-unautherised-phone-charges-clearwater-florida-311340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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