Complaint Review: My Pillow - Carter Minnesota
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- My Pillow 920 6th St W Carter, Minnesota United States
- Phone: 1-855-974-5569
- Web:
- Category: Pillows
My Pillow The MY PILLOW is horrible...caused me to have severe neck spasms Carter Minnesota
*Consumer Comment: Not right
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I bought 2 MY PILLOW pillows on QVC. When they arrived I was a bit concerned because they were so lumpy, but the ad said that they came with a 10 year guarantee and that they got better after each washing. So, I gave them a try. I've washed them over and over and they get lumpier and more out of shape each time. I bought them particularly for neck support, because I have had neck surgery. Now my neck is worse than ever. I have severe spasms and neck pain. I quite using them, but the damage has already been done. I called customer service and they said that since I bough them from QVC I had to get my refund from them. I told her QVC only allows 30 days for a refund. I asked about their 10 yr guarantee, and she said that they would replace the pillows if something was wrong with the structure, but that they would not refund my money. Why would I want 2 replacements for 2 more lumpy pillows? This is a SCAM and the ad is misleading. I intend to hire an sttorney for my damage to my neck.
DO NOT BUY A MY PILLOW!
This report was posted on Ripoff Report on 07/08/2018 12:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/my-pillow/carter-minnesota-55315/my-pillow-the-my-pillow-is-horriblecaused-me-to-have-severe-neck-spasms-carter-minnesot-1450762. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Not right
AUTHOR: Chaiya - (United States)
SUBMITTED: Wednesday, July 11, 2018
Your report doesn't demonstrate that the problem is really from the company. Even though the product may contribute to your neck spasm, you didn't prove that the product alone was the major cause. Yes, you slept on it, but your issue could come from other thing else while you are not in bed.
Also, they did exactly what they promised on their 10 year warranty. There is nothing wrong with that. A warranty of replacement is not equate to a refund. If you can't get a refund from QVC, then it is your problem.
You may give a review that the product isn't up to your expectation, but that doesn't mean they didn't fulfill their promise to their product. The company actually did fulfill their promise stated in your own report.
Related Reports
09:33 AM
10:15 PM
03:59 PM
01:35 PM
01:49 PM
09:59 AM
05:58 PM
11:07 AM
10:41 AM
12:08 PM
03:53 PM
10:53 PM
06:55 AM
09:27 AM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
