Complaint Review: MYERS RV - Torrance California
- MYERS RV 433 Alaska Ave. Torrance, California United States of America
- Phone: (310) 328-1515
- Web: myersrv.com
- Category: RV Repair Centers
MYERS RV SHODDY WORK OVERCHARGED NO WARRANTY RUDE Torrance, California
*REBUTTAL Owner of company: Wrong company name & web address
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I am writing this review, so YOU WILL NOT HAVE TO GO THROUGH WHAT HAPPENED TO ME! I had my '92 Pace Arrow RV towed into Myers RV because of a electrical problem. I called before I had it towed to make sure they were competent about electrical systems on my coach.They told me yes, but could not work on it for at least a week. I had my RV towed in 30 minutes later and was greeted by the owner "YOU SHOULD HAVE CALLED BEFORE YOU TOWED"!!! A bad start to a even worse finish! A work order
was filled out WITHOUT an estimate of repairs. After 4 weeks, YES 4 WEEKS, at Myers RV, and without an estimate of repairs, no authorized by myself for parts ordered, I was presented with a bill of over $1,000.00. And included with the bill..."I hope this fixes the problem, because I don't know"..from the mechanic! This is after I told the mechanic was told where the electrical problem was...the wire between the fuel injectors the computer. Besides replacing 3 relays(which the mechanic told me that he did not know if they were bad) and running a fuseable link wire from the fuel injectors to the computer. ALL FOR THE
LOW PRICE OF $1088!! So I requested the mechanic to 'rework' the invoice. After a day later, guess what? OH IT IS DOWN TO $728.00! Wow, over $400 OVERCHARGE THEY FOUND! And now on the bottom of the work order...:COACH AS IS, NO WARRANTY'. Wow, it wasn't there when the invoice was over $1,000!! So now the Myers RV is NOT GOING TO STAND
BEHIND THEIR WORK! Real assuring! So after I pay to get my RV out of the shop after being in there EXACTLY 1 MONTH TO THE DAY. They billed me for 4 HOURS LABOR and my RV was in their shop 4 WEEKS. So they averaged 1 HOUR A WEEK
WORKING ON MY COACH.I filed a complaint with the Bureau Of Automotive Repair for
1. Not providing a ESTIMATE OF REPAIRS
2. NOT NOTIFYING THE CUSTOMER OF PARTS INSTALLED
3.NOT HAVING THE OWNER SIGN A WORK ORDER
4. NOT WARRANTY THEIR WORK
WHEN THEY SAID THEY WOULD. So like the other reviews...LET THE BUYER BEWARE! Since they ddi not warranty their work and since the RV may shut down at ANY TIME and make driving it NOT SAFE, I will have to take it to a RV shop that KNOW WHAT THE HELL THEY ARE DOING! I wish I would have 1. listened to the tow driver when he said "ARE YOU SURE YOU WANT TO
TAKE IT TO MYERS" and 2. READ REVIEWS OF THE BUSINESS BEFORE DOING BUSINESS WITH THEM! I will keep you updated after BAR looks into Myers RV. The only positive was after I paid, the owner said "the mechanic does not want to work on your coach again, so don't bring it back'! Thank You For Telling Me This...LOL..LOL..
UPDATE: Well Myers RV so called great work...well...it lasted 18 miles and 48 hours later. RV will NOT CRANK and START. Same problem I had 4 WEEKS ago when I took it into Myers RV. The only difference is my wallet is out $728.00. LOL..LOL..
This report was posted on Ripoff Report on 10/07/2011 10:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myers-rv/torrance-california-90503/myers-rv-shoddy-work-overcharged-no-warranty-rude-torrance-california-786242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Wrong company name & web address
AUTHOR: John - (United States of America)
SUBMITTED: Wednesday, October 12, 2011
Thanks to Rip-off Report for providing this opportunity to set the record straight.


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