Complaint Review: Mysoftwareprovider.com - Internet
- Mysoftwareprovider.com mysoftwareprovider.com Internet U.S.A.
- Phone: 888-846-9590
- Web:
- Category: Software
Mysoftwareprovider.com Confidence trickster. Sold me free software on deceptive website. Internet
*UPDATE Employee: We offer Technical and billing support
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My experience is similar to that of others. I was trying to put Firefox on my wife's new Mac, and clicked on a site that said something like "download Foxfire". I was surprised that they charged me $50 for a three year subscription as when I last installed Firefox on a computer it was free. Aiding the deception, the Firefox icon was prominently displayed on the site. To make things worse, Firefox would not install. After reflecting on all this I carefully selected a Mozilla site and easily downloaded Foxfire free. I then tried to contact "mysoftwareprovider" to cancel and found that the only way to contact them is filing a ticket. The answer was very evasive, asked for a lot of irrelevant informtion, informed me that requests for cancellation were examined on a case by case basis and service charges would apply if my request were granted. At this point I cancelled my credit card. After ten years of doing business on the internet, this is the first time something like this has happened to me. This site is a real rip-off for the unwary. Don't go near it!
Bill
Roaring Gap, North Carolina
U.S.A.
This report was posted on Ripoff Report on 02/25/2008 03:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mysoftwareprovidercom/internet/mysoftwareprovidercom-confidence-trickster-sold-me-free-software-on-deceptive-website-311905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#1 UPDATE Employee
We offer Technical and billing support
AUTHOR: Websupport - (Canada)
SUBMITTED: Thursday, July 17, 2008
Hi Bill,
Our company works with many different programs, we also have the free programs, but we do not charge members to download them. This company has created original software and sells them as well as memberships with technical support included.
If you have any concerns about any technical or billing issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.
We are sorry for the inconvenience and assure you that we can and will do everything in our power to accommodate you and make sure that you are a satisfied customer.
Email: websupport@marketbill.com
Telephone: 1-888-448-6880


Advertisers above have met our
strict standards for business conduct.