Mysurvey.com Possibly out of business without notice Internet

This is a company that conducts surveys, in return for points that can be redeemed. I was a satisfied member for many years, even recommended it to friends. Although I was constantly active, I suddenly could not log in, with a notice that NY account was inactive. This happened on a day that I had completed a survey. Repeated attempts to get this rectified by filling out the help screen have not been responded to. I have over 24000 points. The website looks as if it's still active and soliciting new members. I know I did nothing to deactivate my account. I would suggest that no one join until this situation affecting current members is resolved.