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Report: #1219460

Complaint Review: MyUS.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Chris — elk grove California USA
  • Author Not Confirmed What's this?
  • Why?
  • MyUS.com Internet USA

MyUS.com Shipping Scam, Package never arrive, Unprofessional services, Refused to refund sarasota florida

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I shipped a package of baby products to China through this shipping company. However, we were informed that the price of the products was over the limit of Chinese Customs when the package was already shipped oversea, and the package has to be returned back to the US.

We contacted MyUS.com and attempted to acquire a refund since the service was not fulfilled that the package never arrive to the hand of my family. We were given a response that we are responsible for all the cost from customs and refused to issue a refund even though i stated my point that they, as in MyUS.com, are responsible to notify their customers about the law of customs in different countries, and we, as regular civilians, are certainly not familiar with customs law.

Their service is irresponsible and unprofessional, not recommended to anyone.

This report was posted on Ripoff Report on 03/31/2015 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/myuscom/internet/myuscom-shipping-scam-package-never-arrive-unprofessional-services-refused-to-refund-1219460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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