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Report: #1245181

Complaint Review: MyUS.com - Sarasato Florida

  • Submitted:
  • Updated:
  • Reported By: WanC — Sarasota Florida USA
  • Author Not Confirmed What's this?
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  • MyUS.com 4283 Express Lane Sarasato, Florida USA

MyUS.com Cancel original shipment, repack with valid reason. Valuables missing. Suspect of Theft from insider Sarasato Florida

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I have been using MyUS for 2 years. My recent shipment is a nightmare! One of my valuable items has gone missing upon receipt of my parcel.
Firstly they cancelled the original shipment, repacked and sent (Fedex AWB 781006106815 changed to AWB 781010635369) The repacking net weight is less but the box is bigger (showing that less item/weight was in the repackaging) It was shown that the cancellation of shipment and repacking were done by Michael and Brandon. 
I had been asking why repacked the parcel in the first place ( I had never complained about the postage) and no reasonable answer was given. This person named Kathleen had been sending me apologetic emails but could not give me an exact answer why and who initiated the cancellation and repacking.
When I asked them to search their premise again as maybe the item had been left out, they did not bother to check.
I suspect a theft issue here! What should I do?

This report was posted on Ripoff Report on 07/29/2015 04:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myuscom/sarasato-florida-34238/myuscom-cancel-original-shipment-repack-with-valid-reason-valuables-missing-suspect-o-1245181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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