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Report: #797264

Complaint Review: MyVitanet.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Knox — Knoxville Tennessee United States of America
  • Author Not Confirmed What's this?
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  • MyVitanet.com Internet United States of America

MyVitanet.com Rude Customer Service, Internet

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I just placed an order from MyVitaNet.com. Soon as I entered my credit card PAYMENT information, the screen showed "CONFIRM" skipping the REVIEW step. I was unpleasantly upset, so I went ahead and called the "24/7" Customer Service phone number 1-800-807-8080. It turns out that it only has recoding message unless the callers want to place a new order. The CS was very rude and spoke loudly when he found out I was not placing an order, but to cancel one.

I reminded him that the website advertised the number is for 24/7. He told me to call back during regular business hours. I felt something was not right with this company, only then Google the company. How disappointed I was to see all those scams linked to MyVitaNet.com. I immediately went back to their website and canceled my order. I have a bad feeling it won't be easy to get my money back even though I canceled my order less than 30 minutes. I really should have checked the company out before doing any business with them. Wish me luck to get my money back!

This report was posted on Ripoff Report on 11/11/2011 08:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myvitanetcom/internet/myvitanetcom-rude-customer-service-internet-797264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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