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Report: #1251579

Complaint Review: NAA National Agents Alliance - Nationwide

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  • Reported By: acoolbro — Gilbert Arizona USA
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  • NAA National Agents Alliance Nationwide USA

NAA National Agents Alliance Andy Albright Honesty, Clarity, Truth and Honor. NAA tells it like it is. Insurance selling is hard work! http://www.naaleads.com/ Nationwide

*UPDATE EX-employee responds: Run, Don't Walk, From NAA!

*Author of original report: Every Contract Is Recorded and Copies Sent

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I joined NAA after being molested by Principal Financial Group, Bank of America, Merrill Lynch and Morgan Stanley.  My commission payout from those big name companies was 25-30% with no ownership in my book of business. The big companies also banned me for two years from being able to work in the industry in their territory.  They believe business is business and I get that.  They spent time trying to train me and support me with back office staff and online platforms and very critical and depressed management.  They are ruthless unlike NAA.

NAA is just a bunch of regular often x Amway people looking to make some money selling to old reworked leads untill thay can afford to purchase new leads.  Prety much the same as a green stock broker calling on recycled leads again and again.  That pain is the right of passage in the financial services business. 

I found NAA online,  and after leaving the BIG BOYS of finance I looked for an organization that was a bit more friendly but still had clout in the financial services market. 

Their webpage at NAAleads.com says:

"National Agents Alliance provides the perfect career opportunity for those who would like to increase their income potential with both up-front commissions and residual income."

OK, that sounded good to me. Upfront and residual. I like it!  I joined and learned the following information:

ALL INSURANCE COMPANIES ARE MULTI LEVEL MARKETING SALES ORGANIZATIONS.

If you contract with an FMO, IMO, DMD, MGA, PPGA, you are in an MLM insurance company. Those are all acronyms for MLM marketing inside the United States insurance business.  Field Marketing Organization, Insurance Marketing Organization, Master General Agent, Blah, Blah, Blah.....   The levels go 10 deep for most.   Allianz, F&G, Transamerica, Mutual of Omaha, Foresters, Great American, ING, American National, National Western, etc are all MLM.  

When I was in Amway MLM I had a minimum monthly purchase requirement.  With NAA there is no quota or monthly fee for membership. It is not a real MLM from that stand point. You just give up some of your commission on each sale. You get that back as you build a team and get promoted. Working at any insurance agency you would have had to do that anyway and probably have a desk fee. 

Captive agents at a brokerage firm get really screwed so NAA is not a bad place to work in comparison. At a big name firm you get a low contract under the MLM system and then the brokerage firm puts it on the production grid and knocks it down another 75% and then eliminates bonuses etc when you fail.  

Most independent agents however try to escape that big brother system and take an MGA or PPGA contract called the STREET LEVEL CONTRACT. It is often paying 80-100% of 1st year commissions but then they have no support and have to pay for all of their help and go purchase an executive suite and a yellow page add and web page.  No one is available to watch for errors or help teach compliance or help negotiate lower rates for E&O. There is no time for selling because everything is administrative.

Independent agents with a poor marketing group (FMO or IMO) hand all of the up line commissions to the Field Marketing Organization and then get nothing back except an occasional mug or envelope opener.  The trips are available from the insurance company not the IMO-FMO upline usually. Some marketing groups will take you on an incentive trip if you are a top dog because you made them an extra bonus.

With NAA it was slightly different. They have mailing programs and offer free leads to beginners.  The NAA system is the best one for a new agent or an old dog agent wanting back into the business. It is awesome for part timers too!  The free leads are mostly reworked and they tell you that on each lead. It is marked as called 1 time or 3 times etc. There is money in the reworked leads if you call them enough times. The older one are awesome too because people need upgrades and you can find those in the list all the time. The average sale nets about 400 dollars but you have to work too find the money. The money is there for sure however compared to the wire house leads I would call back in the day. The NAA leads take way less work to close that standard recycled leads. One in the home a one call close is the norm.   I worked recycled leads cold at Merrill and Morgan Stanly for years and those leads were bad, bad, bad….

All of the NAA leads at least had the client’s signature on them requesting information and you can close them if you are a salesman but few people are sales people. Most of us want to be order takers.  Go work in a call center hell if you want to be an order taker.  Your numbers will be bad there too if you can’t sell.

NAA has an awesome back office and education system. They are there for you if you work.  If you can’t sell and wont go to the training meetings you are going to fail!  The same goes true with the wire houses but they will fire you where you will just drop out of NAA if you suck as a sales person.

Right off the bat NAA told me the reworked leads were free on a limited basis.  If I wanted more leads then I needed to purchase them. There are not enough home sales in many counties to provide new leads to one thousand insurance agents so Mortgage Protection Leads are reworked even when they are fresh. Other agents caught them when they were moving in half the time. It is a hard market but you can make money.  You need to learn to sell and few people can close a deal if it is not a laydown.

FRESH leads cost money. When I had 100% contracts and paid 5000 dollars to a mail house for a 1% response rate I was out of pocket $50 dollars per lead on average.  With NAA they let you get something called a GMR. That means they take the risk of mailing for you and you only pay for the yield not the full mailing. Your lead cost will drop big time when you do that. 

The NAA back office and training is brilliant.  They have an online interface that is a dream to work with.  In terms of residuals and commission haircuts. That money is spread out among the MLM up line just like any other marketing organization in insurance does.  The difference is that as you bring people into the biz you get to share in that pot of money and it is massive!  If you are not in NAA or insurance in general to build an agency you will work hard all of your days with little to show for it.  With NAA you need to start with the intention of recruiting so you can get the residuals right away!   To be an manager anywhere else you need to fight for the interview and get one of the coveted spots. With NAA everyone can be a manager from the beginning making at least 5% on their down line and as they progress they will earn 10X that figure.  It is an awesome way to spread the wealth and everyone can participate not just the coveted agency mangers.

Mutual of Omaha, Foresters, Transamerica etc all love NAA as a marketing organization. As for Andy Albright being a redneck money making CEO? Yes he is and good for him. He also shows the path that those who work earn and those who kind of work kind of earn. 

If you want real contract hell, real hard work, real low pay, and real compliance nightmares then get a job with a bank or major wire house.  You will be begging Albright for a job again.  He is a business man and every contract is clear. Learn to sell. Enjoy the lead system and better yourself so you can close the sale.  NAA in no cake walk but they are better than most insurance marketing up line agencies. Get out and recruit if you want residual income and overrides.  That is what you would have to do as an agency manager at Prudential or MetLife but you would never get that job as you need an amazing resume and killer instinct and no self-respect. 

NAA is hard work as is any financial services job.  Work sucks. That is my complaint!

This report was posted on Ripoff Report on 08/28/2015 04:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/naa-national-agents-alliance/nationwide/naa-national-agents-alliance-andy-albright-honesty-clarity-truth-and-honor-naa-tells-1251579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE EX-employee responds

Run, Don't Walk, From NAA!

AUTHOR: anonymous - (United States of America)

POSTED: Thursday, October 29, 2015

I laughed when I read the previous post pumping up NAA and Andy Albright. I worked for them in 2009. What a waste of time, energy and money! I think everyone I know that was in NAA at the same time as me are all out of it as well. The funny thing is that even a friend of mine here in Wilmington, North Carolina told me that he and his wife had been in it and left too years before me once they realized they weren't making any money.

My experience and observations of NAA is that (1) it is very much like a cult, (2) it is very difficult work and very difficult to make any sustainable, consistent income and (3) the organization really doesn't care about you. 

First, I did find it to be very much like a cult. I remember going to Burlington, N.C. with my upline manager and other agents for his afternoon message. We were taken to this studio. It seemed like one might expect when going to see one of those religious programs you see on television. Everyone was so deferential and worshipful of Andy that it made me feel uncomfortable. He even had a couple of people stand up like they were giving their "testimony." It just didn't seem right.

They encourage you to buy Andy's books and buy the books he recommends. You don't have to buy them but it is heavily recommended that you do if you want to look good in NAA. I recall my upline manager telling me how she was invited to spend a few days on a fishing boat with Andy. You would have thought she was talking about God! It was so weird.

Second, the work is very hard and not rewarding. You have to set appointments with people who don't seem very interested or enthusiastic that you're coming to their house. I recall one agent high up who basically tells agents that you have to force yourself on these people, telling them you're going to show up at their house whether they like it or not. I'm not kidding! 

Then when you actually get someone to sign a contract, many of them cancel right away. You have to pay for your own leads and they won't refund you your money even if the leads are bad.

I recall I had decided to accept a job in Charlotte, N.C. It was near Christmas and it appeared I wouldn't have enough money to buy my children presents. I had previously called on most of the leads I had bought only to find many of them had invalid phone numbers and addresses. I contacted the corporate office and complained and requested a refund. I was told that I would have to get approval from my upline from Wilmington, N.C., the head honcho, one of Andy's right hand men. Well, he said "no" and so did my upline manager in Myrtle Beach. I explained what happened and my predicament but they just didn't care.

Lastly, the organization itself really doesn't care about you the agent. You're just a number, one of many who come and go. I always wondered why this little guy in Wilmington, N.C. - one of the original guys who was high up and started in Amway with Andy (yes, you read that right) - never sold insurance but was constantly speaking at these revival type recruitment meetings. It became clear to me that the reason why he was never in the trenches, never in the field selling insurance, was because he probably wasn't good at it, hated it and needed to continuously recruit new bodies to replace the ones exiting NAA.

I haven't been part of NAA for many years but I don't think it has changed much. There are far more better opportunities to earn money than this. I lost money and I believe that most agents do. My advice is if you're thinking about joining, don't. And if you're in it, start looking for something else to transition into because eventually you'll leave NAA and you'll be much happier for it. After all, don't you think there is a reason why there are so many complaints against NAA? For every one complaint that someone has taken the time to file, there are probably 100 disgruntled ex-agents who didn't bother. Do the math. That should tell you enough.

 

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#1 Author of original report

Every Contract Is Recorded and Copies Sent

AUTHOR: acoolbro - (USA)

POSTED: Friday, August 28, 2015

1) The complaints against MONEX are the same as those against most investment firms.  When you make money on a trade you are happy but when you lose money on a trade it is the investment firms fault. 

2) All contracts are read aloud on the phone, recorded and copies sent to clients. 

3) MONEX sells investors metal and coins and have it shipped to their home, a vault or an approved IRA depository trust for a fee. 

4) Monex also offers clients an alternate concept for metals purchase. You can with out a credit check, borrow money from them to purchase metal or coins which will be shipped to you when the merchandise is paid for.

5) Monex will charge storage fees while clients pay on the loan.

6) The risk to investors is some people are greedy and use the loan provision as leverage to increase their profits if there is an upward move in metals prices.  An unexpected down draft in metals prices will cause exponential losses to occur.  

7) The moral of the story is to purchase for delivery unless you can afford to loose 100% of your money!

8)Monex is as fast and affordable as the overall market conditions will bear.

9) Monex is by far the world’s largest store for retail and leveraged metals.  

10) Monex is not a futures broker and due to rules they have had specially written in commodities law, they are exempt from most laws you would think would apply to them "Dodd-Frank etc.".  Years ago they won a battle against the CFTC and nearly had that organization reduced to rubble. MONEX is untouchable according to that landmark case as long as they follow certain procedures to the letter; and they do follow them to a fault.

BUY METAL FOR DELIVERY AND YOU WILL ALWAYS BE HAPPY WITH THIS COMPANY.

----> DAY TRADE METALS USING LEVERAGE or USE UNMARKED, UNSEGRAGATED STORAGE AT YOUR OWN DIRE RISK!!!! 

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