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Report: #85938

Complaint Review: Nadine Media USA - Massena New York

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  • Reported By: Phillipsburg New Jersey
  • Author Not Confirmed What's this?
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  • Nadine Media USA 155 Main Street, Suite 1 Massena, New York U.S.A.

Nadine Media USA A Bunch of Con-Artists - DON'T TRUST NADINE MEDIA USA Massena New York

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I signed up with the fraudulant company about 1 1/2 years ago. When I realized how much the magazine order was, I decided to pay it off in full rather than monthly and just take this as a lesson learned. Well, in January, 2004, I received a phone call from the company I ordered the magazines from. They had changed their name and needed to update their records and files. So, I am asked all of these questions regarding my address, magazine order, etc.

The customer rep decided to fill me in that a recording would be coming on which will record my responses. A question would come up that said are you paying on this subscription? The customer rep (Employee ID# 6014) said to say yes even though I had paid in full. I asked her at least 5 times are you sure I will not get charged for this subscription by saying yes. She reassured me each time that I would not get charged and that it was clear that I had paid in full.

Beginning on March 1, 2004 they automatically took out $49.95 for my magazine subscriptions. I became quite suspicious of the charge but thought it was a charge for a magazine I ordered through my daughter's school fundraiser.

In the middle of March I received a bill for another $49.95 due on April 1, 2004. Now I knew this was not my daughter's fundraiser. So, I called the 800 number and found out that I was being recharged all over again for what I had already paid in full. When I questioned their records, they said the database had been updated with my new information and my old information was gone. They informed me that I could "APPLY" for a cancellation (can you imagine), but they wouldn't promise me that it would be cancelled. I now have to pay $10 through my bank to put a "Stop Payment" on this charge. I don't know what to do. Very disheartening!

Lisa
Phillipsburg, New Jersey
U.S.A.

This report was posted on Ripoff Report on 03/30/2004 11:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nadine-media-usa/massena-new-york-13662-1174/nadine-media-usa-a-bunch-of-con-artists-dont-trust-nadine-media-usa-massena-new-york-85938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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