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Report: #713667

Complaint Review: Nala Grace Bows - Internet Internet

  • Submitted:
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  • Reported By: Christina — Baytown Texas United States of America
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  • Nala Grace Bows Internet United States of America

Nala Grace Bows Nala Grace NALA GRACE NEVER SHIPPED BOWS! Internet

*Consumer Comment: CONSUMER SUGGESTION!

*Author of original report: ANOTHER POSSIBLE WEBSITE

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I purchased 3 headbands and one bow on March 4, 2011 from Nala Grace Bows.  I used a 50% off coupon code so I got a really great deal, or so I thought.  The website states that each bow is "Handcrafted" and takes time to produce.  So, when I didn't receive my items after a couple of weeks I wasn't too concerned.  However, just to be sure my order was placed and there were no oversights I emailed Nala Grace on March 23, 2011 asking for an update.  I received a quick email back stating the items had shipped out that morning.  Yay!  I waited patiently for my items to be delivered.  I am still waiting almost another two weeks later.   I emailed Nala Grace asking for a shipping confirmation.  I received response.  There is no other contact information available for Nala Grace.  After googling "NALA GRACE BOWS"  I have come to the conclusion I will never receive the items I purchased.  I have never had any problems with anything I have purchased online.  However, after this incident I am a much more cautious shopper.  Please DO NOT BUY FROM NALA GRACE!!!!!

This report was posted on Ripoff Report on 04/04/2011 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nala-grace-bows/internet/nala-grace-bows-nala-grace-nala-grace-never-shipped-bows-internet-713667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Consumer Comment

CONSUMER SUGGESTION!

AUTHOR: HairBows - (United States of America)

POSTED: Thursday, April 28, 2011

I am the owner of Hairbowprincess.com and have NO affiliation with NalaGrace.com!!  This is ILLEGAL & is called slander!!  The owner (who has been SHUTDOWN!) ILLEGALLY stole copyrighted photos, banners & product information from myself & 2 other boutique owners.  I have been in business for years & will not allow anyone to slander my name & hard work when my company was the victim of that as well.

Although I am angry, I hope she recovers from her illness & redeems herself!

IF YOU DID NOT RECEIVE YOUR MERCHANDISE.. know the law!  All you have to do is call your credit card company & tell them  you want to open a dispute because you never recieved your merchandise.
You WILL be issued a refund after about a week of the case being open unless she can prove that the merchandise was shipped.  It is as simple as that!!

I'm happy to assist anyone who needs any further help!
Thank you,
Rose
OWNER of HBP

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#1 Author of original report

ANOTHER POSSIBLE WEBSITE

AUTHOR: Oceanview1977 - (United States of America)

POSTED: Monday, April 04, 2011

Nala Grace Bows may possibly be operating under the name Hair Bow Princess @  www.hairbowprincess.com.

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