Complaint Review: Napa AutoCare - Turlock California
- Napa AutoCare 1219 N. Golden State Blvd. Turlock, California USA
- Phone: 209-565-7000
- Web:
- Category: Auto Mechanics
Napa AutoCare Amerikar Auto Repair Predator Attempts To Financially Rape Me For $1,500 worth of uncessary repairs! Turlock California
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To All Concerned Parties:
From 2/22/2015 - 2/25/2015, or in the past few days ago, I noticed that my truck was leaking fluid that appeared to be radiator fluid. So, I went to this auto shop and spoke with the owner of Napa AutoCare (Amerikar) , Ninous (Nick) Sargony, aka Nick.
I said, "Nick my truck has a leak can you diagnose it" his response was yes. It should take a few hours and will find the problem. I said, "Okay lets do just that" and contact me.
He agreed. I was anxious, so I waited and then contacted him about 2-3hrs later. He said it's a "Timing Chain Cover Leak", so I said I would come down to speak with him in person.
When I arrived at his center, he confirmed the problem was due to timing chain cover. He said, it will be between $1300-1500 to complete the service and repair the problem. I said, how much do you think I can sell my truck because I don't want to invest good money into an older truck. His response was said lets check out Mitchell database and see there estimate. Next, he said I'll give you $875.00, which sounded too low.
I said to him, "let me think it over". After thinking about the amount he quoted, I went home and checked out Kelley Blue Book via internet and according to their website the estimated value for my truck was no more than $2900, so basically I could sell it for under $3k. I was thinking now that sounded more reasonable, my truck is in excellent condition. That was 2x more that what Nick told me.
Next, I drove down to his center again to give him a chance to explain why such a low offer for my truck. I told him, "You offered me $875.00 to buy my truck, but Kelley Blue Book price was higher than what he quoted. I don't understand the difference. He told me, Mitchell is for dealers and auto shops to obtain estimates. I said hmmm....it appeared to me that he deducted the amount for repair from the price Mitchell price.
Based on my observation, his body language was showing signs of nervousness as I wrote notes down on my note pad. Then I said, hmmm...okay and you quoted me that the repairs would cost $1300-1500 to drop the engine to perform repair on my timing chain cover, he then said, did I say that...let me check my notes.
Again, I could tell by the tone of his voice and his body motions that he was being really nervous and I caught him lying to me. Nick said," let me speak with my mechanic". He came back in and then said," it was a rear main seal leak". Lie #1 So then proceeded to search his computer records to review his written notes. #2 His next response was our system purged my notes. Lie #3, That is not accurate, he must record in his database the services or diagnostics of my vehicle for record keeping.is a law breaker and liar!
His story changed 3x times and at this time I became very very upset because I gave him a chance to aplogize, but he continued to attempt to fabricate lies to protect himself. I said, "You are a lying, thieving, predator and that I will file a complaint against his auto center for engaging in unethical business practices.
Note: I researched the internet and found similiar complaints about him recommending unecessary auto repairs on http://www.yelp.com. So now, there is much more suspicious activity. For the record, Nick the owner has had a history of suspicous and unlawful business practices.
Who ever needs a trustworthy auto mechanic, DO NOT take your vehicle for auto repair to this owner.
He is very deceptive, greedy, a liar, and very predatorial. Take your business elsewhere. Matter of fact,
I am reporting him to the BAR (Bureau of Automotive Repair) a state agency of California that investigates complaints about dishonest auto repair shops. This predator has not heard the last of me yet!!!
Best Regards,
Jason Martinez
This report was posted on Ripoff Report on 02/27/2015 06:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/napa-autocare/turlock-california-95380/napa-autocare-amerikar-auto-repair-predator-attempts-to-financially-rape-me-for-1500-wo-1212255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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