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Report: #718303

Complaint Review: Naparex - Internet Nebraska

  • Submitted:
  • Updated:
  • Reported By: RSalamack — Amsterdam New York United States of America
  • Author Not Confirmed What's this?
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  • Naparex 3326 South 67th Street,Suite 101 Internet, Nebraska United States of America

Naparex deceptive practices,fraud,failure to deliver goods Internet, Nebraska

*Author of original report: At Long Last

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On 03/04/2011 I purchased cigarettes from IndianSmokesOnline.com.According to them they were shipped out on 03/18/2011.When they had not arrived by the end of March I contacted them again and was told they would arrive on or about 04/01/2011.When that date came and went I was told to contact the shipper NAPAREX.From this point on I was given a different story everytime we spoke.Finally on 04/12/2011 I was told by NAPAREX that my package would arrive by 04/14/2011 or possibly earlier.On 04/14/2011 I contacted NAPAREX again and was told the delivery person had my package but could not be reached.However I would have my package no late than 04/15/2011/.At this point I contacted IndianSmokesOnline who were surprised to learn I had not received my order.They contacted NAPAREX then informed me the package would arrive no later than 3PM 04/15/2011.From 8:30AM till 3PM I waited by the window,by the phone,in my front yard.I felt like a damned fool.Nobody showed.When I contacted NAPAREX again and explained my problem I could hear laughter in the background.The CS promised to call me back and she did,30 minutes later at which point I was informed that the delivery person claimed to have tried to deliver my package at 9:15AM but no one was home!The only thing worse than being lied to and cheated is to be made a fool of and called a liar.No one came to my home.No car or truck entered my driveway.Nobody blew their carhorn or knocked on my door.What's more they never left a card stating they'd been there which is customary.The CS said she believed me but that there was nothing she could do about it however the delivery person might be back in my area by 04/19/2011.I've since learned NAPAREX has subcontracted their deliveries here to an independent company.

This report was posted on Ripoff Report on 04/16/2011 06:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/naparex/internet-nebraska-68106/naparex-deceptive-practicesfraudfailure-to-deliver-goods-internet-nebraska-718303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

At Long Last

AUTHOR: RSalamack - (United States of America)

POSTED: Tuesday, April 19, 2011

I received delivery of my package on 04/18/2011 at 12:10PM.Custom Courier Service called first and informed me delivery would be "afternoon".I asked that they come into the drive-way and honk their horn which they did.However the package was shipped from Salamanca,NY on 03/18/2011 and did not reach me in Amsterdam,NY until one month later!

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