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Report: #654675

Complaint Review: NAPAREX - Omaha Nebraska

  • Submitted:
  • Updated:
  • Reported By: Mark — Honey Island Texas United States of America
  • Author Confirmed What's this?
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  • NAPAREX 3326 South 67th Street, Suite 101 Omaha, Nebraska United States of America

NAPAREX National Parcel Express NAPAREX ripped me off and can't be contacted Omaha, Nebraska

*REBUTTAL Owner of company: NAPAREX Improving Tobacco Deliveries

*Consumer Comment: Naperex Delivers!

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I ordered some merchandise on 18th September 2010.  Today is 24th October. I havent seen the merchandise yet. I contacted the merchant, who told me their records show that NAPAREX received my merchandise from the merchant on 20th September 2010.  They also told me that NAPAREX had promised to deliver the merchandise in four weeks.


The NAPAREX website promises National Same Day Delivery Services, from Direct Package Delivery to Overnight Parcel Delivery.  


I have tried to contact NAPAREX by telephone and by email several times per week., with no result. The phone rings 40 times and no one answers. AT&T's national directory  has no record of a telephone number for NAPAREX or for National Parcel Express.


Today I tried again. The voicemail message said, "The viocemail box is full and can receive no more messages." I think that NAPAREX is a fly-by-night fraud. I am not the first to complain about NAPAREX. Can we get a punitive class action suit?

This report was posted on Ripoff Report on 10/24/2010 04:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/naparex/omaha-nebraska-68106/naparex-national-parcel-express-naparex-ripped-me-off-and-cant-be-contacted-omaha-nebras-654675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

NAPAREX Improving Tobacco Deliveries

AUTHOR: NAPAREX - (United States of America)

POSTED: Tuesday, December 07, 2010

Hello

Guest,

We apologize for the delay. While we have been experiencing difficulties,
we have taken the time to tell our customers of the situation here.
http://bit.ly/pact-act.  We have significantly improved our process and are doing everything we can to help our customers.

Please contact our customer service and provide them with your tracking
number. We are now in a 3 week delivery window for this service. Our customer
service email is service@naparex.com, our phone number is 1.866.577.1603. If
ou provide with your information, we'd be happy to look into the delivery
oand do our best to meet your needs.
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#1 Consumer Comment

Naperex Delivers!

AUTHOR: DK - (USA)

POSTED: Tuesday, October 26, 2010

They are a new company and taking on alot of business, I have had 2 deliveries from them, it takes around a month. They arent a fraud. The business I order from that uses them to deliver told me it will take about a month, and it did.

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