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Report: #455375

Complaint Review: National Adjustment Bureau - Boca Raton Florida

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  • Updated:
  • Reported By: Royal Oak Michigan
  • Author Confirmed What's this?
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  • National Adjustment Bureau 800 Yamato Road Suite 100, Boca Raton, Florida U.S.A.

National Adjustment Bureau, Nation Adjustment Bureau Road Hazard Tire and Wheel Protection SCAM!! Boca Raton Florida

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In October of 2007, I leased a new Saturn. While signing the finance papers, I was asked if I was interested in purchasing Road Hazard protection at a cost of $10.00 extra a month for the terms of the leased vehicle. I was told that if I had any tire or wheel damage, It would be covered, so I signed on. In April 0f 2009, while traveling in Ohio, a puncture occurred in the outboard side wall of the tire. I knew that I had purchased a road hazard protection policy, but I could not locate the paper work in the vehicle. I managed to make it to a GM dealer and was told that the tire could not be repaired but had to be replaced.

When I returned home several days later I found the paper work. Much to my suprise, the paper work stated that I needed to have prior authorization to have any repair or replacement done or it would not be covered. I called NAB and was told to write a letter explaining why I did not get authorization. After waiting for five weeks, I finally got a respone today denying my claim because "authorization for replacement was not provided by NAB". This is an absolute ripoff!!! This is a scam. How was I to know that I needed prior authorization without the paper work?? I paid the cost of this coverage, however, I received nothing....At the time of the damage, I had no way of knowing I needed to be pre-authorized. This is just another scam by National Adjustment Bureau to steal your money.

Royal Oak, Michigan

This report was posted on Ripoff Report on 05/26/2009 12:15 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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