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Report: #1259679

Complaint Review: National Auto Division LLC - Nationwide

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  • Reported By: Kristin — Apopka Florida USA
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  • National Auto Division LLC Nationwide USA

National Auto Division LLC Complete JERKS....WORST CUSTOMER SERVICE EVER!!!! Howell New Jersey

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This company called my house and my step son answered and gave me the phone saying that they asked for me...WISH HE WOULD HAVE NEVER ANSWERED OR JUST SAID I WASN'T HOME!!! After speaking to them breifly the guy was trying real hard to sell me on a extended warranty for my car that I just paid off. I explained that I was not sure what I could afford financially if I could even afford anything at that exact time. They kept pushing all these "SPECIAL PRICES" and they ACT like you have to say YES RIGHT THEN AND THERE IN ORDER TO GET THE DEAL!! They said in order to GET THE GREAT OFFER they were giving me I HAD to give them a check over the phone to hold as a deposit UNTIL I spoke with my fiance after he got home from work...They said IF I COULDN'T COMMIT TO CALL THEM THE NEXT DAY..WHICH I DID!! What was worse was when I got to work the next day I was 1 out of 3 people who were let go at work because we were the last hires and they weren't busy enough to need all these employees. I called them and explained this to them the very next day( AND THEY HAD NOT CASHED THE CHECK) so i explained that now more then ever I would not be able to commit to a warranty. THEY WERE ABSOLUTELY RUDE AND PUSHY!! They said THEY WOULD STILL BE DEPOSITING THE CHECK and it would take 30-60 days for me to be refunded. I explained I have small children at home to feed cloth and shelter now with no income and I needed that money to take care of my family. THE LADY WHICH I WAS TOLD WAS THE SUPERVISOR WAS SO CRUEL...SHE EVEN SAID WELL IF YOU LOST YOUR JOB YOU ARE GOING TO NEED THIS WARRANTY ON YOUR CAR NOW MORE THEN EVER!!! wth???So after I saw I wasn't getting ANYWHERE with this lady I asked her "so my ONLY option is to STOP PAYMENT on the check?" Her answer to me was "I would not advise you do that" and said it VERY RUDELY!!! Then SHE HUNG UP ON ME!!!! So i called my bank right away and stopped payment on the check. The lady at my bank said "NEVER EVER GIVE YOUR BANK INFO TO ANYONE OVER THE PHONE" (WHICH I DEFINETLY HAVE LEARNED MY LESSON) she also said to WATCH MY ACCT CLOSELY for the next couple of months because THESE type of companies ARE KNOWN TO TRY AGAIN NEXT MONTH OR THE MONTH AFTER!!! WELL GUESS WHAT?? THEY SURE DID!!! THEY MADE UP A CHECK NUMBER AND A FAKE DAY OF AUTHORIZATION FROM ME...which was never given to them.... and the money was taken out of my acct!!! So now i have to do a dispute with my bank in order to get the money back! MY ADVICE TO ANYONE WHO COMES IN CONTACT WITH THIS COMPANY TO BE VERY CAREFUL!! DO NOT GIVE THEM ANY INFO UNLESS YOU ARE POSITIVE YOU WANT THERE SERVICES BECAUASE THEY WILL TURN ON YOU..THEY ACT SO SWEET AND NICE WHEN THEY HAVE YOUR MONEY BUT THEN WHEN YOU NEED GOOD CUSTOMER SERVICE YOU GET ATTACKED BY THEM LIKE RAGING DOGS WITH RABIES!!! i'm not saying that they ARE NOT A legit company...and might have good services when it comes to their warranties( I wouldn't know that) but what I am saying is they r mean rude pushy unethical and seriously the WORST CUSTOMER SERVICE THAT I HAVE EVER EXPERIENCED!! HOW DARE THEM ACT SNEEKY AND FRAUDULANT AS A COMPANY! 

This report was posted on Ripoff Report on 10/07/2015 06:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-auto-division-llc/nationwide/national-auto-division-llc-complete-jerksworst-customer-service-ever-howell-new-j-1259679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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