National Auto Loan Network Not discuss or disclose the right to cancel Gap and Anti-theft insurance they sold me. Newport Beach California

 I recently went to National Auto Loan Network to have my wife vehicle refinanced. I went to them because they have done a refinance auto loan for me a year ago. The 1st auto refinance loan they did for me, I didn't suspect any wrong doing. The second time I started to questions their integrity when I received a letter from my new loan financed company. The loan amount was more than what expexted. Little did I know, they sold me the Gap and Anti-theft insurance. Which I never agree to of getting it. I contacted them and spoked to the agent "Jessie Urbino" did my loan. I made the request with him to have the Gap and Anti-theft insurance to be refund to me. He stated the Gap insurance he will process the refund as for the Anti-theft insurance is non refundable. I asked him why? His reply, I signed the loan application didn't I not know. I ask him I know what?Prior to signing the loan application I did made the request with him to have the Gap insurance be removed. He stated without the Gap insurance they will not be able to fund the loan. That statement, which is not true. The agent lied to me with a bold face. Gap insurance you do have the right to cancel it. If it cancel prior to 30 days after the loan has funded you get your full refund. After 30 days it would be pro-rate. Neither of the information was discuss or disclose with me. As for the Anti-theft deterrent insurance he said I signed the loan application. So there for is non refundable. I argue with him, doing the signing of the loan application. I didn't receive or see a copy of the itemized form. Both of the time I was sold the Gap and Anti-theft insurance. Gap insurance $800 anti-theft insurance $499. Both of the time I was never discuss with or disclose with me in the form of itemized form. I done my own investigation into both of my loan. Both of my loan was included the Gap an anti-theft insurance. I have file my complaint with BBB in their area. I am waiting for the outcome of the result. For people who looking to refinance their auto loan for better interest rate. Borrower beware of the devious, unethical, and unmoral business tactics National Auto Loan Network uses to fleece your hard earned money into their pocket. My best advice stay away from doing business with them. They are shady and dishonest. I learned my lesson will never do business with them again.