Complaint Review: National Magazine Exchange
- National Magazine Exchange
- Phone: 888-687-7622
- Category: Book & Magazine Publishers
National Magazine Exchange Chraged my account, claimed they did not Nationwide
*UPDATE EX-employee responds: If you didnt get a refund and want a full refund use my 2nd rebuttal
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I was contacted after checking "yes" in the wrong box, and decided to get a subscription because I could choose 5 different magazines from a list of about 200. We homeschool, and some of the magazines were useful to that end.
I told them not to take the money before the 20th, when I get paid. They did. They told me they were lowering the rate from 39.90 to 29.90 to apologize, and that no money would come out next month until the 20.
On the 17th, 39.90 was taken from my account, which then sent numerous small transactions into the negative, and quickly racked up $172 in overdraft fees.
I called them on speakerphone in the office of the banker, and they claimed that I had no account, they had no record of my name, address, or phone number in their system, and that the amounts I stated did not match their rates.
They denied all knowledge of me.
The bank filed it as fraudulent and sent it to the proper dept, then canceled my card.
I bet they admit who I am when they call me to find out why I filed it as such......
This report was posted on Ripoff Report on 08/21/2015 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-magazine-exchange/nationwide/national-magazine-exchange-chraged-my-account-claimed-they-did-not-nationwide-1250039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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