Report: #1323460

Complaint Review: National Parts LLC - Jacksonville Florida

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  • Reported By: Mike — Chino Hills California USA
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  • National Parts LLC 11554 Davis Creek Court Jacksonville, Florida USA

National Parts LLC HORRIBLE CUSTOMER SERVICE Jacksonville Florida

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Sent Ford GEM unit which they said they could repair.  Once they received my original unit, their story changed and they claimed was not repairable.  I specifically asked them during my initial calls if they were able to repair it.  They assured me they could. I was charged $80 diagnostic fee and an additional $97 repair fee.  They tried to upsell me on a $300 replacement rather than repair mine for $97.00.  Not liking this bait and switch tactic, I requested my original GEM to be returned along with the repair fee of $97.00 which was never done.  It has been 3 weeks now and I am only able to leave voice mail messages.  Apparently no one works at this company and wants to deal with customers.  BEWARE!!!!! They are a SCAM!!!

This report was posted on Ripoff Report on 08/19/2016 01:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/national-parts-llc/jacksonville-florida-32256/national-parts-llc-horrible-customer-service-jacksonville-florida-1323460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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