Report: #547369

Complaint Review: National Parts LLC - Jacksonville Florida

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Ripoff Report is Xcentric Ventures

Submitted: Wed, December 30, 2009
Updated: Wed, December 30, 2009
Reported By: Kevin — toledo Ohio United States of America

Author Not Confirmed

Why?

National Parts LLC 11554 Davis Creek Court Jacksonville, Florida United States of America

Phone: 904-721-2288
Web: www.searchparts.com
Category: Auto Parts

National Parts LLC - Nationwide Parts Distributors, Inc Deciet, lies, misleading, costly, rip off, trick Jacksonville, Florida

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This company WILL find you the lowest price on parts...but...they dont work. They tell you one thing when youre ordering from them, they then twist the words and "record" your order, after they have your money.

They ship the part, in my case a transmission, and i had to pay $700.00 to have it installed to find it it was a bad transmission. I now have to pay $250.00 to remove it in order to have them give me a refund or send a replacement which may or may not work. If i choose a replacement, i have to pay $450.00 to have it installed, just to see if this one works.

They insist on an ASE certified mechanic to put it in, which is why the labor is so high, but will accept no responsibility for the bad part or any of the installation cost involved in finding out if it works or not.

This company owned by Lonnie Margol, VP Walt McIntyre, have been in business since 12/20/07 and have 217 complaints with the BBB. 114 in the last 12 months alone.

The "reasonable" offer you recieve is your money back for the part, but all the labor you paid, you eat.

Lonie and Walt will not speak to customers, they have Jamel or a guy named Fadi, handle it. They speak down to you all because you are not a mechanic. When in truth, they are telemarketers who went through terminology training and get the titel "Board certified Partsologists".

I would love to hear form other people who have had issues with this company.

This report was posted on Ripoff Report on 12/30/2009 08:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-parts-llc/jacksonville-florida-32256/national-parts-llc-nationwide-parts-distributors-inc-deciet-lies-misleading-costly-547369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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