NCWC Inc., Dealer Services Royal Protection Auto Warranty Plan Asbury Park, New Jersey

 I have, as well as many others have been taken advantage of by this fraudulent company. My car needed three costly repairs (at different times, of course) and my "warranty" company (Got Warranty Inc., Dealer Services and Palmer....whatever they call themselves) stated in my contract that each repair would be covered under the warranty. What a CROCK!I lost $2589 and never received any repairs to my car, as the warranty stated. I'm looking into legal action because every time I try to get answers, I run into a dead end. Have you tried any legal action?

by the way quick add. EVERYBODY USES FAKE NAMES. which I believe is against the laws the FCC HAVE SET. Just get your sh*t together shaftel. Credit card numbers stolen. I know they lie saying they are Chevy or Ford. I have heard people say they are calling DISPATCH to tow a car.

I do feel sorry Mike shaftel is the owner. good guy the gm is vinny he is a horrible GM running mikes company. Mike does not know half the stuff that goes on there pull the tapes mike. Vinny promotes his half way house buddies. Or other ex drug dealers or other felons which by the way you give your card number too. There is one good guy named jay i think he is great. fire vinny and cassidy or you will probably get sued and closed with in a year or so. good luck mike loved working for ya but iv had enough ur Long BRANCH BUDDY....

You know the word bull---- well then. Because thats what you guys do. In fact it sounds like you still work there. That is why you attack me instead of just answering the questions. Explain to the consumers about this your tactics. How are you okay with any of it. Its wrong. Its stealing. Bottom line...HOW WOULD YOU LIKE IT IF THAT WERE YOUR 90 YR OLD FATHER GETTING HUSTLED FOR 1700 DOLLARS.

You seem to be an ex-employee who is disgruntled at being such.  If things were so bad and the company so "janky" why did you stay there?  I think I know; because you liked the job and the company while it suited your needs.  When it didn't you moved on and felt that you would spread your misery like farmers spread fertilizer...  You know what another word for fertilizer is don't you?  Starts with "BULL- - - -!"  Get a life.  I no longer work there but worked there for over a year.  I hope I worked there before you did because I never knew any George that worked there.

Do you find it easier to get the credit card numbers from trusting 90 yr olds than some youngster privy to researching your racket? Hey do you guys still use that whole "sir or mam or better yet we like the sri lankan kid calling them hon,(short for honey) this is a real strict 3 step process, first we offer you the warranty at the dealership, then through the mail, and lastly this final courtesy call....WHAT A CLOSE!!QUACK.!!!.how many mailrooms do you have? What dealerships or manufacturers are you associated with?? Why do you present yourself as anything but a janky after market warranty..

How did you obtain Chris's father's information ie.,name, phone number, automobile..if even  correct ...to begin your telephone solicitation assault? Did the person who solicited him even use his true name on the phone? Did the solicitor state he was trying to sell him an after market warranty or did he act as if he was affiliated with the dealership or manufacturer? When your boiler room closer pressured the old man, did he do so by stating if he did not "activate" the warranty he would be marked down as "declined" and ineligible for protection, and in order to save his warranty file he needed to put a small down payment on a visa, mastercard, discover or even a check by phone? . Did you try to scare him by saying a computer chip will cost him 5 thousand dollars? Did you tell the old man his warranty would cover everything on the car or be "bumper to bumper"? Did you tell the old man the only things the warranty does not cover are windshield wiper blades, brake pads, fuses and bulbs,when in fact there are many more items the warranty does not cover?  After you guys got the 90 year old man's credit card number did you guys high five?  And is there a man who uses the name Brett on the phone with your victims, but whose actual real name is something else? And why did you feel the need to call the old man so many times, he obviously was not interested the first few of the "numerous" times you called him?..Mr. Shaftel how many different telephone scam rackets do you have beside auto warranties?... And how do you keep your rating with the BBB with your numerous complaints? Is it only because you are the treasurer on the BBB board in New Jersey?

sir, i am sorry for not being more responsive to your father's refund. we do not have a employee named brett. but regardless if your refund has not been received please call me 908-489-4054.
thank you, michael shaftel