NeuLift Skin Cream CSR- Keith Smith (doubt this is his last name) NeuLift-Ripoff Company Fountain Valley California

On June 26,2017 I ordered a trial sample of NeuLift skin cream. The advertisement said it would cost. $0.99 for shipping and $1.95 for the trial product. On July 10, 2017 I was notified by my credit card company of a fraudulent charge of $89.95 from NeuLift.

My credit card company blocked this charge. I called NeuLift at 866-329-6210 and spoke with a CSR Keith (Smith). I don't believe this is his last name. I told him that the company tried to charge my credit card an unauthorized charge and that this was fraud. He started arguing with me so I ask for a supervisor which he refused to transfer me to a supervisor. I asked him for a return label to send the trial sample back. He said he could not do that and that they did not want the product back; that I had agreed to the charges after 14 day trial ended. I told him I was not aware of this and told him again this was fraud.

Therefore, I am filing this complaint so no one else will fall for this unethical practice or believe NeuLift advertisements.