Report: #329721

Complaint Review: New Egg - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, April 30, 2008
Updated: Wed, April 30, 2008
Reported By: — White Plains New York

Author Confirmed

Why?

New Egg www.newegg.com Internet U.S.A.

Phone:
Web:
Category: Computer Manufactures

New Egg Another rip-off by New Egg Kingdom Of Lies Internet

*Consumer Comment: More info

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I bought a computer and Microsoft Office software from NewEgg. The computer didn't work and only after much wrangling did NewEgg take it back. I bought a replacement computer from Dell and when I openend the Office software package there was nothing in it- just a product key to activate the software which had been installed on the defective computer, now long gone.

NewEgg will not refund my money. I know, I know: you've not had any problems with NewEgg. But stop and think what will happen when you do- and you will.

Stourley Kracklite
White Plains, New York
U.S.A.

This report was posted on Ripoff Report on 04/30/2008 03:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/new-egg/internet/new-egg-another-rip-off-by-new-egg-kingdom-of-lies-internet-329721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

More info

AUTHOR: Kale - (U.S.A.)

SUBMITTED: Wednesday, April 30, 2008

POSTED: Wednesday, April 30, 2008

Can you provide more detail? When was the computer purchased? When was a claim filed? Was it out of the Return Policy? You stated that the computer didn't work but you were able to install Microsoft Office before returning it.

I build computers for a hobby and every component I've ordered has been through Newegg. I've had one bad motherboard and a bad stick of RAM. There was NO problem returning these items for a refund/exchange.

As far as your refund, are you referring to the software? You stated that Newegg took the computer back so I assume you received a refund for the PC and not the software.

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