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Report: #94228

Complaint Review: Next G Communications - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: College Station Texas
  • Author Not Confirmed What's this?
  • Why?
  • Next G Communications 6200 Savoy Dr # 520 Houston, Texas U.S.A.

Next G Communications ripoff, steals minutes, cheats on time, cuts off call before time is up, lies about time available Houston Texas

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These phone cards lie about the time available. After you dial the number, a recording tells you how much time you have for that call. If you keep track of the time, and call the same number again, the recording will give you a number of minutes at least five below what you have calculated.

If you use a new card, and the recording tells you that you have 120 minutes available for that call, it cuts you off after 45, saying you only have one minute left. This has happened to me more than once. I've actually bought cards and used them just to see where and how they cheat.

I've called the customer service number repeatedly. Their attitude has basically been "that's how it is and you don't have to use the cards". There is no one there that can even speak fluent, let alone native English.

Charlotte
College Station, Texas
U.S.A.

This report was posted on Ripoff Report on 06/09/2004 08:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/next-g-communications/houston-texas-77036/next-g-communications-ripoff-steals-minutes-cheats-on-time-cuts-off-call-before-time-is-94228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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