Complaint Review: NIPSCO - Merrillville Indiana
- NIPSCO 801 East 86th Ave. Merrillville, Indiana United States of America
- Phone: 18004647726
- Web: www.nipsco.com
- Category: Utility Companies
NIPSCO NiSource Payment not late, disconnected anyway. Won't reconnect without paying fees Merrillville, Indiana
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My NIPSCO bill was generated on 8/13/2010 stating that I had a past due amount of 266.53, total amount due of 447.84 and 181.31 due on 9/2/2010. Meter reading date was between the 13th and 15th.
Nipsco's customer service manual states that they MUST send a disconnection notice and they can't disconnect until 14 days have passed from the issue of the disconnection notice.
What I got on the 13th is a regular bill with no disconnect notice. There is no disconnect notice on my online account, and no other information since the 13th.
When calling NIPSCO I was greeted with general rudeness and standoffish attitudes. I asked why my electricity has been disconnected and the only response was "We sent the disconnection notice out."
NIPSCO could not tell me the date the disconnect notice was issued or when it's deadline was. I requested they look into my account to verify the disconnection or even the existence of the disconnection notice.
I was told they couldn't do that and if I wanted my electricity back on I would have to pay the total amount due from the 13th, the total amount due on the 2nd (it isn't even the 2nd yet), a $200 deposit, and a $45 reconnection fee.
Is NIPSCO that hard up for the cash?
This report was posted on Ripoff Report on 09/01/2010 09:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nipsco/merrillville-indiana-46410/nipsco-nisource-payment-not-late-disconnected-anyway-wont-reconnect-without-paying-fees-636712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.