Complaint Review: Norris Auto Sales - Edmond Oklahoma
- Norris Auto Sales 3801 S Broadway Edmond, Oklahoma USA
- Phone: 405-749-4900
- Web:
- Category: Auto Dealers
Norris Auto Sales ILLEGAL ILLEGAL ILLEGAL HORRIBLE CAR LOT Edmond Oklahoma
*UPDATE Employee: Controller
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Looked all over town for F250 with the 7.3 Diesel motor. The only one I could find with reasonably low miles was at Norris Auto Sales listed for 10,000
Called them and discussed the particulars before I drove 2 hours to thier location. They assured me all was great!
Got there, with my trade in in January 2013 *** All of a sudden the price of the truck is 19K if they have to finance it.
Ok signed papers all was good... left with my way overpriced truck. whopping payments of 335.50 bi weekly YES almost $700.00 a month.
Have made $450.00 payments, and overage of $116 each week thru thier automated system. In May a lady named Telia quit and no payment was taken. Got a call from DJ claimig he is the repo man and he is on his way to repo vehicle.
Got ahold of Ronda thru thier acconting and she used my overage payments to cover the payment they missed taking out. I said that was fine... sucks for me as I was making larger payments in order to absorb some of the additional 9K they added on the loan, but OK Have email from Ronda showing loan was taken care of and was not my fault.
2 months later something is wierd in thier system and I get a notice thanks for your payment, you are still past due. Called and spoke with Kelly wh is the most short and unpleasant person to try and speak with. She assured me it was a glitch and I was not past due.
2 weeks later, call from Repo man sayng I am 23 days over due,. Try to explain that I am not Kelly said it was a glitch - ok he will look into it... This continues for 4 months with this same conversation exery few days... we have looked at your acct you are past due, - I say No i am not.
Today I get the same call... threats of courts, and repo etc. So i gather all my proof and make copies and fax it to thier office. Call Repo guy back and tell him he may want to wait til they can look at what I just faxed... as I have been telling him I AM NOT BEHIND ON any PAYMENTS I have just faxed proof and as a matter of fact have an overpayment.
repo man says oh well our records are different, and you will be repo'd Im on the way. ALL OF THI IS in text messages! 21 threatening text messages and voice messages from "DJ"
I tell him that I have contacted my attorney and to not contact me any longer. I recieved 14 additional text messages after this statement all threats that they are on the way to repo and we will just let the courts determine.
These people are crooks.
This report was posted on Ripoff Report on 09/28/2013 04:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/norris-auto-sales/edmond-oklahoma/norris-auto-sales-illegal-illegal-illegal-horrible-car-lot-edmond-oklahoma-1088035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Controller
AUTHOR: Ronda - ()
SUBMITTED: Friday, January 10, 2014
Norris Autosales doesn't make loans on cars. The individidual had to be talking about N&N Auto Finance LLC. We do not make the rates that are applied to any loan that is all determined by the bank. I know systems when applying payments will apply the overage to the principal. If the customer did not tell whomever to apply two payments the system then it was all applied to principal. Keeping customers happy. is important in our business.


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