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Report: #404995

Complaint Review: North Texas Nissan - Corinth Texas

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  • Reported By: Denton Texas
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  • North Texas Nissan 5650 S STEMMONS FWY Corinth, Texas 76210 Corinth, Texas U.S.A.

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I bought a car from North Texas Nissan (Not to be confused w/ Avery Johnson N.Tx Nissan) in February of 2008. The car in particular we (husband & I) were interested in purchasing was a USED 2007 Nissan Sentra. It was being sold for $15,500- or at least their asking price. I said I was not going to pay that much for a used vehicle- I didn't care how "loaded" it was or not.
After much negotiation Jose Bosquez (the associate) went to the manager with the final deal of $13,100. With that because of our joint credit the APR % was financed at 9.99%. We gave a $3000 down payment on the car, signed the contract and took the car home.

A week later Jose harrassed me time ant time again, after being asked not to call my place of employment, by calling my job, COMING in PERSON, and constantly just calling. He said that the bank that was to finance us wouldn't, but they found one that could. The difference was going to be the APR %. Instead of 9.99% as originally mentioned, it would be 11.99%. I told him quite frankly I could not afford that, and to take the car back if that's what it would cost me. After much negotiation with his manager (according to him), he said that they would change the asking price from $13100 to $12100 to make up the difference (which it does in no way do!), but I could manage.

My husband went away on a business trip and I told him to wait until he got back. Jose said that he couldn't because if he did not sign that the bank would back out. I told him that I would speak to him that night & if everything worked out he would come down. So I did not sign. Jose disregarded my request and interrupted my husband's work activities after being asked not to. Well my husband had not gotten a chance to speak to me, so Jose made up some story that I had signed the agreement & was ok & suggested he do it to or they would take back the car. So my husband confided in his word, and signed. A few days later Jose called me saying that my husband had signed & all that was pending was my signature now. So I went to the dealership, after looking over the paper work I noticed the digits were all wrong, and I asked them why. They made up some elaborate story, and the way it was explained to me, I was like Ok that makes sense. So I signed. I asked for my copy and they said they couldn't give it to me, because it had to go to the bank and finalize the transactions and what not, but would be mailed to me.
We got 45 days payment free, when I got my first statement I was shoked. The original loan amount was $15500 (approx)- I was expecting it to be around $10200 or so. So I called the bank and they said that that was what North Texas Nissan submitted, that I would have to contact them to correct the matter. I was constantly calling & speaking directly to Jose Bosquez regarding the situation. He acted surprised and said that he was trying to talk to the managers for me. I called and spoke to the manager, and he said he would call me back & never did. I called multiple times for him but he was never there. So now I have paid on this loan for almost a year and have only decreased the amount by $600. I have tried like a mad-woman to get in touch with the original owners to resolve the matter, but since they got bought out by Avery Johnson, my cause is almost lost. I'm trying to get the word out there... maybe I can find some help somewhere.

Esmeralda
Denton, Texas
U.S.A.

This report was posted on Ripoff Report on 12/26/2008 11:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/north-texas-nissan/corinth-texas-76210/north-texas-nissan-worst-dealer-associates-ever-corinth-texas-404995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 Consumer Comment

Can't teach an old dog new tricks.

AUTHOR: Legend - (U.S.A.)

POSTED: Wednesday, March 04, 2009

I went up there on 3-3-09 to try their "new ownership, new attitude" sale they had going. They are still the same crappy company that tries to railroad people. Their sale flyer claiming up to $8,000 dollars off of new and certified pre owned is a bunch of BS. They still offer below NADA value on your trade ins and way over price their vehicles. As for the 0.09% financing that is crap too. This company is the same rip off it always has been. The salesmen and finance think they can trick you into a "good deal". The only thing that has changed here are the signs and they got rid of the free water and soda fountain. I would not recommend buying a vehicle from North Texas Nissan.

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#4 UPDATE Employee

New Ownership New Attitude

AUTHOR: General Manager - (U.S.A.)

POSTED: Friday, January 30, 2009

It is important for you know that the last few months North Texas Nissan has been under new ownership. We are a family-owned and operated business and have been so for over 60 years. We bring those same traditional family values we have had for over 60 years into each and every one of our stores. We actually started off with 1 Chevrolet store in Texarkana, Texas, and have since grown to over 18 in the states of Texas and Louisiana. We have one focus ... and that is by providing our customer's with the very best ownership experience possible.

We believe when we sell a car that is when the REAL relationship starts. It is important to educate our customers on the car buying process in the beginning and make sure they understand everything there is know about the product and transaction so they can make the decision for themselves. It is the service after the sale that counts the most. We want to provide you with same level of service and attention everyday in between the day you buy your vehicle thru the time you plan on trading it in for a new one. We know if we can accomplish that, you will at least give us chance to earn your business again. At the end of the day we provide our customers with the highest level of service and attention. More so than any other dealership our customers have ever been to. We can't change any unpleasant experiences prior to us owning this dealership, but I can promise you we can change your mind going forward.

Sincerely,

Tim
General Manager
North Texas Nissan

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#3 UPDATE Employee

New Ownership New Attitude

AUTHOR: General Manager - (U.S.A.)

POSTED: Friday, January 30, 2009

It is important for you know that the last few months North Texas Nissan has been under new ownership. We are a family-owned and operated business and have been so for over 60 years. We bring those same traditional family values we have had for over 60 years into each and every one of our stores. We actually started off with 1 Chevrolet store in Texarkana, Texas, and have since grown to over 18 in the states of Texas and Louisiana. We have one focus ... and that is by providing our customer's with the very best ownership experience possible.

We believe when we sell a car that is when the REAL relationship starts. It is important to educate our customers on the car buying process in the beginning and make sure they understand everything there is know about the product and transaction so they can make the decision for themselves. It is the service after the sale that counts the most. We want to provide you with same level of service and attention everyday in between the day you buy your vehicle thru the time you plan on trading it in for a new one. We know if we can accomplish that, you will at least give us chance to earn your business again. At the end of the day we provide our customers with the highest level of service and attention. More so than any other dealership our customers have ever been to. We can't change any unpleasant experiences prior to us owning this dealership, but I can promise you we can change your mind going forward.

Sincerely,

Tim
General Manager
North Texas Nissan

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#2 UPDATE Employee

New Ownership New Attitude

AUTHOR: General Manager - (U.S.A.)

POSTED: Friday, January 30, 2009

It is important for you know that the last few months North Texas Nissan has been under new ownership. We are a family-owned and operated business and have been so for over 60 years. We bring those same traditional family values we have had for over 60 years into each and every one of our stores. We actually started off with 1 Chevrolet store in Texarkana, Texas, and have since grown to over 18 in the states of Texas and Louisiana. We have one focus ... and that is by providing our customer's with the very best ownership experience possible.

We believe when we sell a car that is when the REAL relationship starts. It is important to educate our customers on the car buying process in the beginning and make sure they understand everything there is know about the product and transaction so they can make the decision for themselves. It is the service after the sale that counts the most. We want to provide you with same level of service and attention everyday in between the day you buy your vehicle thru the time you plan on trading it in for a new one. We know if we can accomplish that, you will at least give us chance to earn your business again. At the end of the day we provide our customers with the highest level of service and attention. More so than any other dealership our customers have ever been to. We can't change any unpleasant experiences prior to us owning this dealership, but I can promise you we can change your mind going forward.

Sincerely,

Tim
General Manager
North Texas Nissan

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#1 Consumer Comment

Great Service at North Texas Nissan

AUTHOR: Jamie - (U.S.A.)

POSTED: Sunday, January 25, 2009

I was shocked when I read this complaint about Noth Texas Nissan. I always get my service work done there and have been had nothing but fantastic experiences. The employees are not only very knowledgable about what they sell and maintain, but they are very respectful and polite. I recommend North Texas Nissan to anybody needing a knew vehicle, or needing work done to thier current vehicle.

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