Complaint Review: Norwegian Cruise Lines - Honolulu Hawaii
- Norwegian Cruise Lines 7665 Corporate Center Drive Miami, Florida 33126 Honolulu, Hawaii United States of America
- Phone: 1.866.234.7350
- Web: www.NCL.com
- Category: Cruises
Norwegian Cruise Lines NCL After boarding the ship. I entered my cabin, I called immediately and reported sewage odors that were obnoxious and disgusting. The person on the phone said she would report it. Honolulu, Hawaii
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I booked a 7 days cruise, plus 2 day pre-hotel in Honolulu. 1st, I am still struggling with NCL/Marriott to get the United Mileage I was to earn for paying $650.00 per room to mile United Mileage Plus program.....After 2 emails, 3-4 phone calls, NOTHING has been resolved.
During the cruise, I called the passenger services desk to report the STRONG odor of sewage in my cabin. She said she would report it. Well, 7 days went buy and the sewage smell never even disipated. I became Ill while on board. I returned home to my doctor, chest x-ray, anti-biotics, nothing help. I was told they thought I had bronchitis, but not Phenomenea. Today, July 19, I am still ill with the same symptoms. Sick, fever, weak, coughing, etc.
I, NOR THE GROUP OF TRAVELERS with me will ever cruise on NCL again. The "Pride of America," has none! It is a tired old tub that needs serious attention before more passengers become more seriously ill or death.
I would be fearful of ever referring anyone to cruise on the Pride of America. I've cruised on MAN other cruise lines and have never experienced such disgust as this, let alone the care of the crew to correct the problem. I don't blame it totally on the crew, It starts from the TOP down, management that is more in tuned to making big profits, rather than the safety of its guests and passengers.
This report was posted on Ripoff Report on 01/19/2012 02:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/norwegian-cruise-lines/honolulu-hawaii-/norwegian-cruise-lines-ncl-after-boarding-the-ship-i-entered-my-cabin-i-called-immediate-824986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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