Novotny And Company This Company is Like Herpes Houston Texas

I'm having a hard time deciding where I fall on this one, but I think I have to side with the OP.

It seems like the law is on the side of the company, and that they did perform work, per a contractual agreement, and are legally entitled to payment.

However, it appears as though the company took advantage of a situation and performed work that they knew the OP did not want them to perform. Ethically, they probably should have contacted him, once they received a notice of hearing, and determined whether he wanted their representation.

But this only begs the question of whether the OP would have received such a substantial reduction in his appraised value without the assistance of the attorneys.

Tough case, but with the information given, I think I have to side with the OP.

I have read all the 13 complaints against this company and it gives the impression that this company needs to reconsider their tactics they are using.  Obviously all have negative complaints for some reason or the other and you begin to ask yourself not all thirteen customers cann't be wrong!!!!!! It all comes down that the owners are a bunch of heartless persons that claim to " help" people by protesting their properties but when they,the customers, try to revoke their relationship with them because they find someone else cheaper and does it better than they do, they become animals without mercy and go after their money no matter what, or if the customers can afford to pay them. They dont care about anything except their own interests.

I suggest the owners go to church and ask God to guide them in the way they do business, to ask for forgiveness on a daily basis because i believe they have hurt a lot of people with their offensive and repugnant behavior. I would not be surprised if they dont go to church on Sundays ( or any other day) or if they are atheists.

I would like suggest to anyboody thinking about doing business with these "people" to check them out first at BBB for they dont have a good reputation (in the last 36 months 11 complaints?????   )    Watch out  and tell your friends about this company.

my advice simply is to be wary about this company and complain, complain, complain.because  this is the only way this company will learn how to respect their brothers and sisters for they are no better that us.!!!!!!!!!!!!   

Dont be greedy and God bless you.

My daugther hates this company too!

After correspondence with Mr. C, which included evidentiary support and a step by step analysis of our services for him, Mr. C quickly remitted payment for our services. This should also prove that his accusations that we did not attend his hearing were false and that Novotny & Company was fully involved in the protest as well as the hearing process per our contract.

August 11, 2008


BBB of Metropolitan Houston
1333 W Loop South Ste 1200
Houston, TX 77027

VIA FACSIMILE: 713-867-4947 Pages: 9

Re: ID # 6781778
Consumer Name: Joseph
Date opened:7/31/08
Address: 4746 Post Oak Timber #35

To Whom It May Concern:

The following is a review of pertinent documents and a summarization of professional relationship.

On April 15, 2007, Mr. Joseph xxxxx signed a contract with Novotny & Company for property at 4746 Post Oak Timber #35. We represented him at valuation hearings at the Harris County Appraisal District for tax years 2007 to 2008. (Item#1)

We were able to achieve a reduction in taxable value in 2007 and 2008. On August 7, 2007 we sent invoice 97771 in the amount of $69.57 and payment was received timely (item #2). When we sent invoice 97771 we also included a letter reminding him that the account would remain active (item #3). On July 17, 2008 invoice 108983 for $272.36 was mailed. The basis for the calculation of the invoice is the hearing summary which shows that our agent, Michael Loh, attended the hearing at the Harris County Appraisal District on July 16, 2008 and negotiated the value reduction see enclosed Informal Interview Settlement Form (item 4). Please notice in the upper right hand corner in the Agent Information box Novotny & Company is listed. In 2008, we fulfilled our contractual obligation to file a protest and attend the hearing on July 16, 2008.

After receiving our invoice the client sent us a letter disputing the charge dated August 3, 2008 (item 5). Novotny & Company responded the same day to his letter explaining that he did not cancel timely therefore, Novotny performed according to our representation agreement (item 6). Despite giving Mr. xxxxx a full explanation in writing, he choose to ignore all the material facts and went ahead to report Novotny & Company to the BBB and he posted a damaging report on ripoffreport.com (item 7).

In conclusion, the authorization for filing a property value protest is covered under the terms of the original agreement, which was not cancelled in a timely manner. As far as the invoice is concerned it is a valid invoice and we expect payment for services provided as all the enclosed documents are supporting. Payment should be received by August 16, 2008.

Regards,


Lucie Novotny
President

August 11, 2008


BBB of Metropolitan Houston
1333 W Loop South Ste 1200
Houston, TX 77027

VIA FACSIMILE: 713-867-4947 Pages: 9

Re: ID # 6781778
Consumer Name: Joseph
Date opened:7/31/08
Address: 4746 Post Oak Timber #35

To Whom It May Concern:

The following is a review of pertinent documents and a summarization of professional relationship.

On April 15, 2007, Mr. Joseph xxxxx signed a contract with Novotny & Company for property at 4746 Post Oak Timber #35. We represented him at valuation hearings at the Harris County Appraisal District for tax years 2007 to 2008. (Item#1)

We were able to achieve a reduction in taxable value in 2007 and 2008. On August 7, 2007 we sent invoice 97771 in the amount of $69.57 and payment was received timely (item #2). When we sent invoice 97771 we also included a letter reminding him that the account would remain active (item #3). On July 17, 2008 invoice 108983 for $272.36 was mailed. The basis for the calculation of the invoice is the hearing summary which shows that our agent, Michael Loh, attended the hearing at the Harris County Appraisal District on July 16, 2008 and negotiated the value reduction see enclosed Informal Interview Settlement Form (item 4). Please notice in the upper right hand corner in the Agent Information box Novotny & Company is listed. In 2008, we fulfilled our contractual obligation to file a protest and attend the hearing on July 16, 2008.

After receiving our invoice the client sent us a letter disputing the charge dated August 3, 2008 (item 5). Novotny & Company responded the same day to his letter explaining that he did not cancel timely therefore, Novotny performed according to our representation agreement (item 6). Despite giving Mr. xxxxx a full explanation in writing, he choose to ignore all the material facts and went ahead to report Novotny & Company to the BBB and he posted a damaging report on ripoffreport.com (item 7).

In conclusion, the authorization for filing a property value protest is covered under the terms of the original agreement, which was not cancelled in a timely manner. As far as the invoice is concerned it is a valid invoice and we expect payment for services provided as all the enclosed documents are supporting. Payment should be received by August 16, 2008.

Regards,


Lucie Novotny
President

August 11, 2008


BBB of Metropolitan Houston
1333 W Loop South Ste 1200
Houston, TX 77027

VIA FACSIMILE: 713-867-4947 Pages: 9

Re: ID # 6781778
Consumer Name: Joseph
Date opened:7/31/08
Address: 4746 Post Oak Timber #35

To Whom It May Concern:

The following is a review of pertinent documents and a summarization of professional relationship.

On April 15, 2007, Mr. Joseph xxxxx signed a contract with Novotny & Company for property at 4746 Post Oak Timber #35. We represented him at valuation hearings at the Harris County Appraisal District for tax years 2007 to 2008. (Item#1)

We were able to achieve a reduction in taxable value in 2007 and 2008. On August 7, 2007 we sent invoice 97771 in the amount of $69.57 and payment was received timely (item #2). When we sent invoice 97771 we also included a letter reminding him that the account would remain active (item #3). On July 17, 2008 invoice 108983 for $272.36 was mailed. The basis for the calculation of the invoice is the hearing summary which shows that our agent, Michael Loh, attended the hearing at the Harris County Appraisal District on July 16, 2008 and negotiated the value reduction see enclosed Informal Interview Settlement Form (item 4). Please notice in the upper right hand corner in the Agent Information box Novotny & Company is listed. In 2008, we fulfilled our contractual obligation to file a protest and attend the hearing on July 16, 2008.

After receiving our invoice the client sent us a letter disputing the charge dated August 3, 2008 (item 5). Novotny & Company responded the same day to his letter explaining that he did not cancel timely therefore, Novotny performed according to our representation agreement (item 6). Despite giving Mr. xxxxx a full explanation in writing, he choose to ignore all the material facts and went ahead to report Novotny & Company to the BBB and he posted a damaging report on ripoffreport.com (item 7).

In conclusion, the authorization for filing a property value protest is covered under the terms of the original agreement, which was not cancelled in a timely manner. As far as the invoice is concerned it is a valid invoice and we expect payment for services provided as all the enclosed documents are supporting. Payment should be received by August 16, 2008.

Regards,


Lucie Novotny
President

August 11, 2008


BBB of Metropolitan Houston
1333 W Loop South Ste 1200
Houston, TX 77027

VIA FACSIMILE: 713-867-4947 Pages: 9

Re: ID # 6781778
Consumer Name: Joseph
Date opened:7/31/08
Address: 4746 Post Oak Timber #35

To Whom It May Concern:

The following is a review of pertinent documents and a summarization of professional relationship.

On April 15, 2007, Mr. Joseph xxxxx signed a contract with Novotny & Company for property at 4746 Post Oak Timber #35. We represented him at valuation hearings at the Harris County Appraisal District for tax years 2007 to 2008. (Item#1)

We were able to achieve a reduction in taxable value in 2007 and 2008. On August 7, 2007 we sent invoice 97771 in the amount of $69.57 and payment was received timely (item #2). When we sent invoice 97771 we also included a letter reminding him that the account would remain active (item #3). On July 17, 2008 invoice 108983 for $272.36 was mailed. The basis for the calculation of the invoice is the hearing summary which shows that our agent, Michael Loh, attended the hearing at the Harris County Appraisal District on July 16, 2008 and negotiated the value reduction see enclosed Informal Interview Settlement Form (item 4). Please notice in the upper right hand corner in the Agent Information box Novotny & Company is listed. In 2008, we fulfilled our contractual obligation to file a protest and attend the hearing on July 16, 2008.

After receiving our invoice the client sent us a letter disputing the charge dated August 3, 2008 (item 5). Novotny & Company responded the same day to his letter explaining that he did not cancel timely therefore, Novotny performed according to our representation agreement (item 6). Despite giving Mr. xxxxx a full explanation in writing, he choose to ignore all the material facts and went ahead to report Novotny & Company to the BBB and he posted a damaging report on ripoffreport.com (item 7).

In conclusion, the authorization for filing a property value protest is covered under the terms of the original agreement, which was not cancelled in a timely manner. As far as the invoice is concerned it is a valid invoice and we expect payment for services provided as all the enclosed documents are supporting. Payment should be received by August 16, 2008.

Regards,


Lucie Novotny
President