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Report: #520624

Complaint Review: Nu U Medspa - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: Rupa — Chicago Illinois United States of America
  • Author Not Confirmed What's this?
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  • Nu U Medspa 111 N. Wabash Avenue Chicago, Illinois United States of America

Nu U Medspa Advanced Laser Clinics (Chicago/Arlington Heights IL) Nu U Medspa Buys Advanced Laser Clinics and STEALS Consumer's Money Chicago, Illinois Internet

*Author of original report: Nu U Medspa Helps to Resolve Dispute

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I signed up to get laser hair removal with Advanced Laser Clinics in March of 2009. I paid a $1,600 fee through GE Care Credit. I was told by the owner of the clinic (Namrita) that I would get one year worth of treatments with that initial payment. In October of 2009, the owner sold her business without any notification to her clients. The new owner was now Nu U Medspa.  According to the terms of the sale, Nu U Medspa would be required to uphold all customer contracts.  Upon arriving for my appointment in October, I was notified by the new manager, Monica, that Nu U Medspa would not take any responsibility in continuing my treatments without additional payments that would add up to over $1,000.  Nu U Medspa is NOT keeping up with the terms of the sale. They are a rip-off.  They will do anything they can to make money, even if it means to steal it from hard working customers.

This report was posted on Ripoff Report on 11/06/2009 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nu-u-medspa/chicago-illinois-60602/nu-u-medspa-advanced-laser-clinics-chicagoarlington-heights-il-nu-u-medspa-buys-advance-520624. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
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#1 Author of original report

Nu U Medspa Helps to Resolve Dispute

AUTHOR: Rupa Patel - (United States of America)

POSTED: Monday, November 30, 2009

After having filed a complaint, Nu U Medspa responded in a timely manner.  I was contacted by a Customer Service Manager who was understanding and willing to work with me to rectify the issue.  The manager also provided continuous updates on the status of my complaint.  Within a short time, my situation was resolved to my full satisfaction. 

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