Nucold Refrigeration Inc. Jerry's Nucold Refrigeration RV Cooling Unit Meltdown, With A Bad Odor, Internet

04/03//2010

I bought an RV cooling unit from Jerry @ NuCold Refrigeration,

  He shipped one Ser.#506156,for model #NDR 1062, saying it would be there in 3-5 days. It didnt arrive, in 3-5 days, I called & called for 2 weeks, he wouldnt give me a tracking #, only excuses. It arrived 2 weeks to the day, (2/16/10) he said it would ship. I installed the cooling unit on 2/16/10, put the refrigerator back into its spot in the motor home & left it sit over night. On 2/17/10, I finished hooking up the gas & electric, about noon, I plugged it in & by 4PM on the 17^th it was 0 degrees in the freezer, the refrigerator, was the same as the outside temperature, 42 degrees. When I opened the refrigerator door, there was a smell of ammonia. I left the refrigerator run over night, by 10AM the next morning, when I opened the refrigerator door, the ammonia set off the alarms in the motor home. I turned off the refrigerator, the unit Jerry had sent, was defective. (leaking ammonia) I called Jerry, He said you he would send another unit. This was on 2/18/10. On the 12^th of March, my cell phone had shown I had called Jerry 24 times. With nothing but excuses, if he did answer. Most of the time he would not answer. On the 12^Th of March I emailed Jerry a threatening email, saying I would turn him into the Better Business Bureau, my credit card company, take him to small claims court, call the sheriff, & etc. I, also, asked him if this could be resolved on good terms or bad, his choice. Within 3 minutes my cell phone rang, it was Jerry, saying he did not want to do business with a person like me, he would refund my money, either send a personal check to me or put it back into my credit card account. So, after 3 weeks we find out he had no intention of sending another cooling unit !!! I said to Jerry that would be fine. Later that day I sent Jerry an email saying to put the money back into our credit card account.  On 3/17/10, I sent him an email stating I have received the complaint papers from the credit card company, should I fill them out?  He sent me an email saying he had already put the money into our account.