Complaint Review: Nutra Life Brands - Tampa Florida
- Nutra Life Brands PO Box 153201, Suite 1005 Tampa, Florida USA
- Phone: 800-820-9822
- Web: http://www.nutralifebrands.com
- Category: Weightloss Programs
Nutra Life Brands I as the others was rerouted on the internet to the website for ordering the Garcinia Slim 90 and the Pure Detox Max.Tampa Florida
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The offer never mentioned anything about additional charges. It was requested that I pay the shipping charges and the trials were free. I received by shipment a week after ordering. I had placed a separate order for each of the products, and was charged two separate shipping charges ($6.94 and $6.95) for the shipment which arrived in one package, weighed 6.5 ounces and was sent by USPS. I looked up how much it actually cost to send the package. Their actual shipping charge was $3.34. I called two days after receiving my shipment, and requested to close my account and for no more product to be shipped. The Nutra Life Brand representative told me to return the product, or they would bill me for the full amount of the product. She said it was only a two week trial, and I owed them for the product I received if I did not return the two bottles to them. I told her that was not true, being the offer stated the only charges would be for shipping, and that was all I agreed to, which I told her they had overcharged on the actual shipping charges. I have closed my charge card that I used for this purchase so they will be unable to charge me any further. THIS COMPANY IS A TOTAL SCAM. I also have been trying to find the website where I originally ordered the Garcinia Slim 90 and the Pure Detox Max, and have been unable to find it again. It would be nice if the Attorney General could close down this business who is misrepresenting online what the charges will be. One further note: When I called the 800 number to close this account, the line rang for more than 20 minutes.
Nutra Life Company is a deceptive business. I was rerouted on the internet to the website for ordering the Garcinia Slim 90 and the Pure Detox Max. The offer never mentioned anything about any charge to my credit card other than the shipping charges. The two products were offered as a free trial. I placed my order on June 1, 2015 and received it on June 8, 2015 (a week later). The two products arrived in one package which weighed 6.5 ounces and was sent by the United States Postal Service. I went onto the USPS website and the actual shipment cost should have been $3.34. I was charged a shipping charge for each item, $6.94 for the Garcinia, and $6.95 for the Detox. I was reading online that Garcinia should be a minimum of 80% HCA to be effective and should not contain any calcium. The product I received was 60% HCA and also included calcium. I called the 800.820.9822 to notify them to close my account and not not send any more product since I was not happy with the shipment. After dialing the number I waited for the line to ring over 20 minutes. When the representative answered my call, and I notified her that I did not wish to receive any further shipments, she said I must return the the products I have already received or they would be charging me full purchase price for each product which she mentioned was over $70 for each bottle. I informed her that I would be doing no such thing. I was not returning the product to them because the two bottles were offered as free trials and the offer stated the only charges would be for the shipping. I told her I had already paid too much in the shipping and I was not going to incur paying additional shipping to return the "free trial" product back to them. She gave me a Return Merchandise Authorization number to record on the outside of my package. I hung up and closed my credit card account which I used for the purchase so I would not be charged any further by this company. If anyone else is interested in ordering Garcinia Cambogia, please please please do not chose Nutra Life Brands. They are not a reputable company to do business with. The Florida Attorney General should shut down this operation for their questionable business practices, to prevent further customers from being defrauded. One further note: I have tried to find the original website where I placed my original order from Nutra Life Company and have not been able to find it.
This report was posted on Ripoff Report on 06/10/2015 09:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nutra-life-brands/tampa-florida-33614/nutra-life-brands-i-as-the-others-was-rerouted-on-the-internet-to-the-website-for-orderin-1234737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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