Complaint Review: NW Territorial Mint - Dayton Nevada
- NW Territorial Mint 80 East Airpark Vista Blvd Dayton, Nevada USA
- Phone: 800-843-9854
- Web: nwtmint.com
- Category: Drug Rehabilitation Centers
NW Territorial Mint You won't believe this Dayton Nevada
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On July 8, 2015, I placed an order for silver bullion rounds from this company. I wired the funds the following day. It wasn't until the order was placed that they said orders take up to 8 weeks to fulfill. I have never waited more than 2 weeks for the same from 2 other companies with which I had prior dealings. At 8 weeks, an e-mail was sent saying they had more orders than expected and asked for another 30 days. All I wanted was the product, so I waited. Their big draw was charging 50 cents over spot. After that deadline passed, I contacted the Washington State Attorney Generals office to file a complaint. I highly reccommend that all who have similar experiences do the same. I also contacted the King County Prosecutor's Office to file a complaint and heard back from them that my report would be forwarded to someone for follow-up. I never heard back. Today I noticed that their Auburn store street address is no long on their website.?
On November 13 (day 127 since I ordered), I called them and asked for a refund of my money and that I wanted it wired to my account. The person on the phone said they would process a refund check and I should receive it in about 30 days. I told them that wasn't acceptable. The person said that is their policy, take it or leave it. I asked to speak with someone with the power to refund my money as requested. After being on hold for about 5 minutes, a lady came onto the line. I repeated my request. She repeated their policy. I repeated that this was unacceptable and that I wanted the funds wired. She laughed. I then asked what was funny. She said she was just clearing her throat. I asked again if that was her final offer. She said yes. I then told her when I hang up, I will be calling the Seattle Post-Intelligencer business department to share my story. After about 30 seconds, she countered with would I accept their writing a check and mailing it on Monday, as it was Friday afternoon. I countered that if they would provide overnight delivery, I would be agreeable. The check came on the date promised.
Obviously they are selling product they don't have. Having gone on their website before writing this, I saw their current promotion of 50 cents over spot and delivery by Christmas. LOL
This report was posted on Ripoff Report on 12/02/2015 01:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nw-territorial-mint/dayton-nevada-89403/nw-territorial-mint-you-wont-believe-this-dayton-nevada-1271452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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