Complaint Review: OAN Services - San Antonio Texas
- OAN Services 7411 John Smith Dr., Suite 200 San Antonio, Texas U.S.A.
- Phone: 800-738-5696
- Web:
- Category: Telephone Companies
OAN Services - "USA VOICEMAIL" ACI Billing OAN Services Ripoff specializes in "Cramming" unwanted unknown unbelievable San Antonio Texas
*Author of original report: OAN Services is in the process of being resolved
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I noticed that my phone bill was too high by about $20.55 for the 2nd straight, so I examined my bill and found at the bottom an innocuous charge from a company called OAN Services from there I found that USA VOICEMAIL was the service I was being charged for.
800-738-5696 is the number that I called, Elizabeth is the lady that I spoke with, I barely identified myself before she tried to transfer me... I stopped her, because I learned from another individual here at badbiz that you don't want to be transferred you'll only end up in one of their voicemail boxes. She went on about needing an account number until she asked for my phone number (you can tell that these people have been coached not to bend over and just take it without making there customer work for it) and she was able to pull my name up with all of the other particulars. Finally, a credit for the past 2 billing cycles are going to be credited to my phone bill while cancelling the subscription, this subscription that I have never heard of, or ever even told about was simply stuffed up my most private and personal of nether region's.
Advice: Don't let them transfer you, whatever else passes from that point forward is much better that getting dumped into a full voicemail... Tell the agent that you want the billing to stop, that you have NO NEED for the service no matter what it may do for you, and insist that they credit your account for the back charges. good luck!
Martin
Fort Worth,, Texas
U.S.A.
This report was posted on Ripoff Report on 11/24/2004 06:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/oan-services/san-antonio-texas/oan-services-usa-voicemail-aci-billing-oan-services-ripoff-specializes-in-cramming-u-119743. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
OAN Services is in the process of being resolved
AUTHOR: Martin - (U.S.A.)
SUBMITTED: Wednesday, November 24, 2004
My problem with OAN Services is in the process of being resolved, although they tell me that it could take up to, "two additional cycles to get things cleared up. The Customer Service lady, Elizabeth provided me with her employee number as assurance that this ordeal will be straightened out. We'll see!
But, I do believe that I did get to the bottom of this swindle, let's see if their word is any better than their business practice.. . . .


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