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Report: #1436876

Complaint Review: Official Reporters, Inc. - Jacksonville Florida

  • Submitted: Mon, April 02, 2018
  • Updated: Mon, April 02, 2018
  • Reported By: Timbo — Jacksonville Florida United States
  • Official Reporters, Inc.
    421 West Church Street, Suite 701
    Jacksonville, Florida
    United States

Official Reporters, Inc. Official Reporters A classic bait-and-switch -- and they let you do it to yourself. Jacksonville Florida

*Author of original report: Also noticed on their invoice...

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I contacted them because they are the contracted stenography provider for Duval County.  The first question they asked: how long was your hearing.  I told them and paid their $400+ bill upfront.  Several days after their promised return date, I got another bill -- for over $100 MORE than the original $400+ I already paid. 

There is no arguing, no 'appeal' or contesting.  You will accept being shystered or you won't get your transcripts.  Period.  This place is a scam and they know it.  They're under contract with Duval County so don't expect them to care any time soon, if at all.

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#1 Author of original report

Also noticed on their invoice...

AUTHOR: Timbo - (United States)

They switch the rate to the quantity box and the actual hours worked to the rate box, so it seems like they're working a crap-ton of hours when, in reality, they're just trying to scam you.

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