Report: #934235

Complaint Review: Old Brooklyn Lantern

  • Submitted: Wed, August 29, 2012
  • Updated: Wed, August 29, 2012
  • Reported By: carol — madison Ohio United States of America
  • Old Brooklyn Lantern
    7850 Ruffner Ave
    Van Nuys, California
    United States of America

Old Brooklyn Lantern Telebrands,com False TV Advertisement- Old Brooklyn Copper Lantern- ad was 19.99 +1 free. Re'd order and found they charged my cc for 45.96. I called and the person I spoke with did not speak clear English, but offe Van Nuys, California

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This was a false advertisement on tv. Buy 1 Old Brooklyn Copper Lantern and get 1 free, cost was advertised  19.99 + tax and free shipping, Received order and found they charged my cc $45.96. I called their cust service and spoke to a person who did not speak English very well, but tried to explain the lanterns that I ordered were not the same ones advertised on the ad on tv. I told her I was watching the ad on the tv as I was placing the order on the phone, but she insisted I ordered something different. I feel that I was ripped off and will never order anything from Telebrands again!!!            

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