Olson PowerSports - The Family Exchange does not honor warranty and lies about shipping new braunfels, Texas

this company lies, they said they sent me the part i wanted and they sent me my old part back that i sent, then telling me it was working when it wasnt, i order a part from somewhere else and put it on and my scooter started. thumbs down for this company and give them a f+. THEY ARE DEADBEATS AND USE SLUR AND RACIAL MESSAGES TO PEOPLE. i wouldnt reccomend this company to noone cause if you do you will be a victim of stolen money or months of getting your unit. they told me that they didnt have enough parts cleaner to clean my part i sent up or couldnt put it in  a gift box, thats what you call stupid. noway to do business to the public coz danger will knock at your door, quit lieing to people and saying you have a power sports store. my warranty is still valid but i wont get no parts from them ill order my own. people of the country wake up and leave this deadbeat person of olson powersports aka family exchange alone! thanks-james  (((Redacted)))


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

dont believe these people when they say they will answer the phone, they wont, i sent them my part to replace with a new 1 and they sent my old 1 back to me so i order a new 1 from somewhere else and sure enough the part was broke, the new part from another company got my scooter going again, no thanks to olson powersports aka family exchange. they act goody-goody till they get your money then you are deadbeats to them. they will not honor the warranty, they will not ship no units out once money is received and they wont answer your phone calls cause they are a second hand store not a powersports store. read the reports on them and then you will know not to order from them deadbeats! thanks-james

You asked to send the bendix for the starter which your mechanic said was bad.

You first sent the one you claimed to be bad. We tested it. It works great. We also tested the one that was sent to you. It worked fine.

You may need another mechanic.

Thanks

Sorry to hear you are having trouble with your unit. Your warranty is valid. Email for warranty claims is warranty@atvfun.net.

or call customer service 830-629-6365.   mon - fri 12-5

Thanks