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Report: #527525

Complaint Review: OnlineCashSuccesskit - Internet

  • Submitted:
  • Updated:
  • Reported By: jaswinder@hotmail.com — Yorba Linda California U.S.A.
  • Author Confirmed What's this?
  • Why?
  • OnlineCashSuccesskit Internet United States of America

OnlineCashSuccesskit Google Cash Internet

*UPDATE Employee: Hello,

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There is a fake PHILADELPHIA COURIER SITE (http://www.pacouriernews.com/indexN.php?t202id=66696&t202kw=nt1)


On the front page it leads you to https://www.massonlineincome.com/a/?affid=gpx001&subid=23568


Where it say, you will be charged $1.97.   Then suddenly very mysteriously a week later they charged 48.92 and 79.86 to the same card. 


I called BOA and reported.  They asked me to call and reach out to them before they dispute the charges.  I called and the customer service insisted that I had signed up for their web package services and the charges are non-refundable.  I have disputed the charges with BOA and will get my refund.


Another interesting thing about this is, it showed both charges coming from UK. I wanted everyone to be aware of this scam and stay away from it.


Thanks,


Jas

This report was posted on Ripoff Report on 11/23/2009 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onlinecashsuccesskit/internet/onlinecashsuccesskit-google-cash-internet-527525. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Hello,

AUTHOR: Shanett Noble - (United States of America)

POSTED: Wednesday, December 16, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-481-8192 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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